ASP
- Application Service Provider. A company selling a menu of
software applications; metered and sold on a per-occasion of use basis.
Blog
- Contraction of web log. A website or portion of a website
presenting a regularly updated short-form discussion on a topic or topics
of interest to visitors to the website.
C-commerce
- Collaborative commerce. Internet business services provided
jointly to a client company or consumer by two or more independent
partners.
CSP
- Commerce Solution Provider. A company selling e-commerce website
design, development and complementary services. Typically sold by
contract.
Dot.com
– A company whose primary medium to conduct its business is the
Internet.
E-commerce
(e-business)
- Electronic commerce. Any form of Internet-based
business transaction.
E-marketing
– The entire slate of activities that you undertake to expand the
awareness of and audience for your webstore.
Activities include advertising, PR, sponsorships, window displays,
vehicle signage, staff uniforms, in-store signage, etc.
E-merchandising
(webstore) – The placement of product images, product descriptions,
feature items and other selling content in the webstore. Retailers know it as
detailing the shelves, creating end-cap displays, etc.
E-promotion
– The marketing activities that directly support a specific event of
your web store. A time-sensitive call-to-action usually
distinguishes promotion from other marketing activities.
Internet-integrated
retailing (e-retailing)
– Real-world
(bricks and mortar) retail
businesses utilizing the Internet to extend and enhance
retail sales activities. The common jargon for Internet-integrated
retailing is "bricks
‘n’ clicks."
Multi-channel
- Combining and integrating presentation, sales, fulfillment, and service
processes in some combination of webstore, retail storefront, direct mail,
and other retail operating models.
M-commerce
- Mobile commerce. E-commerce conducted from wireless
devices.
Real-world
– Occurring in physical time and space. Trading messages with someone
in an Internet chat room is not real-world; meeting that person on the
street is real-world.
T-commerce
- Television commerce. The next frontier in Internet-integrated
retailing; e-shopping through a television set-top box or similar connection while watching
TV.
Virtual
– Occurring entirely through the Internet without any requirement for
real-world (direct) contact.
Webstore
– A website that provides the complete e-commerce experience including
payment, delivery, etc. The hierarchy of retail websites
from a single static home page, to a brochure, to a products/services
catalogue, to fully transactional (webstore). Sites that
provide e-mail or fax forms to place orders are catalogue sites,
not webstores.