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Winning Internet Integration Strategies for Today's Retailer

 

 

e-RETAILING NEWS & OPINION ARCHIVES

October 2004

For the Archives Index, please click here

 

About Advertising

and Promotion

 

October 28, 2004

From MarketingProfs.com:

"Blogs:  A Good (If Scary) Buy for Advertisers"

Blogs are extremely efficient buys compared with traditional online buys such as banner ads...

http://www.marketingprofs.com

 

October 27, 2004

From iMarketing News:

"E-Mail Is Alive and Well"

To stand apart, segment your lists and ensure your messages are targeted and contextually relevant...

http://www.dmnews.com

 

October 26, 2004

From SearchEngineWatch:

"Retaining Traffic after a Web Site Redesign"

Plan search engine marketing strategies before launching the updated site...

http://searchenginewatch.com

 

October 25, 2004

From clickZ.com:

"What to Look for in an SEO Firm"

The know-how to write with keyword phrases and incorporate these phrases into sales copy without diluting either brand or copy...

http://www.clickz.com

 

October 11, 2004

From InternetRetailer.com:

"Web Pages That Sell:  Best Practices"

Strong callouts, key selling features, price, all where they are easily found and quickly read...

http://www.internetretailer.com

 

October 6, 2004

From InternetRetailer.com:

"What Internet Users Want: 

More Instant Messaging, Less Clutter"

Internet users intensely dislike flashing and pop-up ads on their start pages...

http://www.internetretailer.com

 

October 5, 2004

From InternetRetailer.com:

"Shorter Subject Lines Boost E-mail Response Rates"

Subject lines under 50 text characters perform better than subject lines of 50+ characters... http://www.internetretailer.com

 

 

About Customer

Service

 

October 26, 2004

From InternetRetailer.com:

"Web-Based Kiosks Help Line-Busting"

Kiosks are being used to up-sell and cross-sell customers...

http://www.internetretailer.com

 

October 21, 2004

From clickZ.com:

"Holiday Observations, Predictions, and Recommendations"

A critical component to successfully implementing a multichannel strategy is satisfying the customer, regardless of channel, by offering value and consistency...

http://www.clickz.com

 

October 8, 2004

From iMarketing News:

"Don't Ignore Customer Service E-Mail"

Massive quantities of poorly written e-mail are distributed daily to existing customers, with some of those messages doing more harm than good...

http://www.dmnews.com

 

October 1, 2004

From clickZ.com:

"The Resolving Door"

A Web site's strength is in its interactivity.  Interactivity is best utilized when it provides visitors with both call-to-action and point-of-resolution hyperlinks...

http://www.clickz.com

About Webstore

Management

 

October 29, 2004

From clickZ.com:

"Debunking Miller's Magic 7"

Seven is a wonderful number, but don't let it keep you from designing a persuasive Web site...

http://www.clickz.com

 

October 22, 2004

From InternetRetailer.com:

"Retailers Miss Opportunities to Grow E-mail Address Lists"

Promote the benefits of e-mail sign-up, show e-mail samples before sign-up and add e-mail subscription opportunities to every page...

http://www.internetretailer.com

 

October 22, 2004

From DM News:

"Targeting the Customer Next Door"

The Internet offers new ways for advertisers to target searchers doing their homework online...

http://www.dmnews.com

 

October 20, 2004

From InternetRetailer.com:

"Finding the 15 Most Important Pages"

Understand which pages on your site are producing the most revenue...

http://www.internetretailer.com

 

October 19, 2004

From clickZ.com:

"Online Holiday Shopping Well Underway"

86 percent of shoppers will use online retail sites to research gifts...

http://www.clickz.com

 

October 18, 2004

From the Yankee Group:

"Mobile Payment Systems Must Meet Changing Needs"

Payments and mobile commerce bring a host of new requirements, from managing partner relationships to advising users of charges before they are processed...

http://www.yankeegroup.com

 

October 15, 2004

From InternetRetailer.com:

"Home Page and Checkout:  What Happens In Between"

There are easy opportunities to decrease shopping cart abandonment rate by improving pages that have been flagged as frequent site exit points...

http://www.internetretailer.com

 

October 15, 2004

From iMarketing News:

"Fulfill the Promise of Local Search"

Make the phone call a value metric for local online search...

http://www.dmnews.com

 

October 15, 2004

From clickZ.com:

"Optimize Your Site for Lead Generation"

The Internet influences 70 percent more sales offline than it does online. Maximize your site's ability to generate those offline leads...

http://www.clickz.com

 

October 14, 2004

From clickZ.com:

"CPA or CPM?  That Is the Question"

A customer's true lifetime value is based on the revenue streams minus the cost to acquire and maintain him...

http://www.clickz.com

 

October 12, 2004

From iMarketing News:

"Retailers Expect Holiday E-Commerce Growth"

32 percent of consumers aim to conduct more of their holiday shopping online this year...

http://www.dmnews.com

 

October 8, 2004

From MarketingProfs.com:

"Changing the Way Your Customers Buy"

Online retailers are now concerned with maintaining market share in light of massive market growth...

http://www.marketingprofs.com

 

October 8, 2004

From clickZ.com:

"Calculate Your Conversion Rates"

Calculating overall conversion rate is admirable and necessary, but it's not the only indicator of a site's ability to persuade...

http://www.clickz.com

 

October 7, 2004

From clickZ.com:

"Research Online, Buy Offline"

Cross-channel shoppers comprise 65 percent of all online consumers in 2004... http://www.clickz.com

 

October 7, 2004

From MarketingProfs.com:

"Ten Things I Hate in a Web Site"

A bad Web site neglects to consider the site visitor's experience in some fundamental ways...

 

October 1, 2004

From the Center for the Digital Future:

"Surveying the Digital Future"

The fourth Digital Future Report continues to explore how the Internet influences the social, political, and economic behavior of users and non-users...

http://www.digitalcenter.org

For the Archives Index, please click here

 

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