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Winning Internet Integration Strategies for Today's Retailer

 

 

e-RETAILING NEWS & OPINION ARCHIVES

November 2002

For the Archives Index, please click here

 

About Advertising

and Promotion

 

November 27. 2002

From MarketingProfs.com:

"Why Internet Search Is Such a Valuable Marketing Tool"

180 to 200 million Internet searches are conducted daily, generating a whopping 90 to 100 million customer leads each day...

http://www.marketingprofs.com

 

November 26, 2002

From DM News:

"Search Marketing Finds Its Way"

Search marketing accounted for only 3 percent of all media spend but 70 percent of all leads generated when compared with direct mail and Yellow Pages...

http://www.dmnews.com

 

November 22, 2002

From clickZ.com:

"What Is Bubblegum Marketing?"

Once you can define your Web site's objectives, you can measure them effectively...

http://www.clickz.com

 

November 8, 2002

From clickZ.com:

"ASSERT Yourself"

If you don't have a user's attention, you can't deliver a message...

http://www.clickz.com

 

November 7, 2002

From DM News:

"How Sticky Should Your Web Site Be?"

Do what's convenient, not what's unbelievably sophisticated...

http://www.dmnews.com

 

November 6, 2002

From clickZ.com:

"It Comes Down to the Words"

Poor content harms your reputation, reduces productivity and profitability, and impacts a company's value...

http://www.clickz.com

 

 

About Customer

Service

 

November 20, 2002

From Jupiter Research:

"In-store Pickup"

Three times as many consumers would prefer to pick up an order in a store...

http://www.jup.com

 

November 15, 2002 

From clickZ.com:

"The Payoff of Planning Persuasive Architecture"

Features are not a site's value.  Value lies in a customer's ability to complete the tasks described in scenarios they find relevant...

http://www.clickz.com

 

November 14, 2002

From Internet News:

"Service-centric Sites Survive"

Good customer support has a significant impact on customer loyalty...

http://www.internetnews.com

 

November 13, 2002

From MarketingProfs.com:

"The Next Shiny Thing"

Know your audience.  Hit their unique hot buttons, which may have nothing to do with anything the least bit shiny...

http://www.marketingprofs.com

 

November 11, 2002

From Canadian Retailer:

"Online Authentication Benefits Retailers, Consumers"

Authentication will increase consumer confidence and reduce the number of transaction disputes...

http://www.retailcouncil.org

 

November 5, 2002

From clickZ.com:

"Why a Traffic Retention Strategy Matters"

Persuading a customer to visit your site is 10 times more difficult than persuading existing customers to make a purchase...

http://www.clickz.com

 

About Webstore

Management

 

November 29, 2002

From Internet News:

"The Need for Value Drives Consumers to Internet"

Free shipping, greater discounts, and price comparisons are emerging as critical success factors for online stores this holiday season...

http://www.internetnews.com

 

November 28, 2002

From clickZ.com:

"Make Sense of the Metrics Morass"

Cost per order (CPO), cost per action (CPA), return on advertising spending (ROAS), and return on investment (ROI)...

http://www.clickz.com

 

November 27, 2002

From Ipsos-Reid:

"Canadians Expect To Spend $1.1 Billion For Gifts Online"

The typical Canadian adult expecting to make at least one gift purchase online is planning to spend an average of $320 online...

http://www.angusreid.com

 

November 26, 2002

From clickZ.com:

"Sometimes, It's What You Don't Say That Counts"

A short statement speaks louder and with more profundity than pages of rambling text...

http://www.clickz.com

 

November 25, 2002

From CNET:

"E-commerce Strong in Third Quarter"

Online retail sales rose 34.3 percent in the third quarter compared with the same period a year ago...

http://news.com.com

 

November 25, 2002

From clickZ.com:

"The Value of a Value Proposition"

Strong value propositions deliver results:  Increased revenue, faster time to market, decreased costs, improved operational efficiency, increased market share, decreased employee turnover, improved customer retention levels...

http://www.clickz.com

 

November 21, 2002

From MarketingProfs.com:

"The Search For Seducible Moments"

Are you giving users the necessary hooks to entice them to explore your content at the right moments in their process?

http://www.marketingprofs.com

 

November 21, 2002

From iMarketing News:

"Focus on Your Web Site's Usability"

For every dollar spent acquiring a customer, you spend $100 reacquiring them after they leave from poor usability or bad customer service...

http://www.dmnews.com

 

November 19, 2002

From clickZ.com:

"Put Your Index in Order"

A good site index can be composed without complex programming techniques...

http://www.clickz.com

 

November 18, 2002

From E-Commerce Times:

"The Ease and Difficulty of Building an E-Commerce Site"

Today, it's less about building a fancy Web site than about managing orders...

http://www.ecommercetimes.com

 

November 18, 2002

From clickZ.com:

"Design Really Matters"

Sites that work better mean credibility...

http://www.clickz.com

 

November 15, 2002

E-Commerce Times:

"E-Shoppers Get Head Start on Holidays"

Online shopping activity spiked 12 percent during the week ended November 3rd...

http://www.ecommercetimes.com

 

November 14, 2002

From CNET:

"Online Holiday Sales Appear Bright"

Shoppers will make more than a quarter of their holiday purchases online...

http://news.com.com

 

November 12, 2002

From clickZ.com:

"Unity, Fraternity, Loyalty"

Inspire repeat visitation and foster loyalty toward your brand...

http://www.clickz.com

 

November 12, 2002

From Ipsos-Reid:

"Most Internet Users Will Be Online Shoppers This Holiday Season"

93% of all Internet users have made a purchase over the Internet...

http://www.angusreid.com

 

November 8, 2002

From clickZ.com:

"Designing for Action"

Great online copywriting is responsible for grabbing and holding the prospects' attention by answering their unspoken questions...

http://www.clickz.com

 

November 7, 2002

From eMarketer:

"Online Holiday Shopping Starting in October"

US consumers spent $4.3 billion online in October 2002 -- up 39% from October 2001...

http://www.emarketer.com

 

November 7, 2002

From clickZ.com:

"Setting Goals for the Email Newsletter"

Be organized and plan each issue ahead, with enough time to write and edit articles...

http://www.clickz.com

 

November 6, 2002

From BusinessWeek Online:

"Happy Holidays--for E-Tailers, At Least"

Powerful search engines and better graphics, combined with the increasing use of fast broadband connections, now make armchair comparison shopping a breeze...

http://www.businessweek.com

 

November 6, 2002

From E-Commerce Times:

"Small Biz Should Bite the Online Bullet"

81% of small businesses that maintained an online presence during last year's holiday season reached new customers, leading to an increase in sales and profitability...

http://www.ecommercetimes.com

 

November 4, 2002

From MarketingProfs.com:

"Your Web Traffic and Your Bottom Line"

The most basic stats that are typically available, followed by brief suggestions on how to use the information...

http://www.marketingprofs.com

 

November 4, 2002

From eMarketer:

"Taking Shipping Out of the E-Commerce Equation"

By coupling online ordering with in-store pickup, consumers also benefit from an improved offline shopping experience...

http://www.emarketer.com

 

November 1, 2002

From MarketingProfs.com:

"The Art of Being Human"

Conversion rates, sales and levels of customer loyalty can rise and fall in response to the level of humanity expressed through your site...

http://www.marketingprofs.com

 

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