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Winning Internet Integration Strategies for Today's Retailer

 

 

e-RETAILING NEWS & OPINION ARCHIVES

March 2008

For the Archives Index, please click here

 

About Advertising

and Promotion

 

March 31, 2008

From eMarketer:

"Online Heads for 10% of Total US Ad Spend"

This year online advertising will grow to nearly $28 billion of total US ad spending...

http://www.emarketer.com

 

March 28, 2008

From ClickZ.com:

"Recession-Proof Your Online Marketing"

Turn your analytics into customer insight.  Each click is an action taken by a real person.  Learn why your customers do what they do on your site...

http://www.clickz.com

 

March 27, 2008

From MarketingProfs.com:

"Increase Your Email Campaign's Power to Persuade, Move, Motivate, and Entice"

Consider the From name as your company's inbox logo.  Continually changing or adding cute and tricky From names will actually create a lack of consumer confidence your message's authenticity...

http://www.marketingprofs.com

 

March 24, 2008

From ClickZ.com:

"E-mail Marketing vs. E-mail Sales"

When done well, efforts that aren't strictly promotional can drive more sales or leads than your promotional e-mail...

http://www.clickz.com

 

March 19, 2008

From MarketingProfs.com:

"A Five-Point Email Marketing Service Provider Checklist"

According to experts, 95% of all email sent out in 2007 was considered spam, meaning there's a heck of a lot of unseemly people sending out junk email through dirty servers...

http://www.marketingprofs.com

 

March 18, 2008

From InternetRetailer.com:

"Search Engine Marketing Spending Exceeds 2007 Projections"

Search engine marketing spending in North American grew to $12.2 billion in 2007 from $9.4 billion in 2006...

http://www.internetretailer.com

 

March 18, 2008

From DM News:

"Local Search Blossoms"

Local search campaigns are also increasingly a part of national marketing strategies.  Even companies without a local bricks-and-mortar presence can do geo-targeted campaigns based on their customers' usage habits and preferences in different areas...

http://www.dmnews.com

 

March 18, 2008

From eMarketer:

"Online Advertisers To Spend Through Turbulence"

The greater ability to measure ads online will likely encourage marketers with reduced budgets and marketers are finding that the audiences they need to target are spending more of their media time on the Web...

http://www.emarketer.com

 

March 17, 2008

From DM News:

"Measuring the Impact of Offline Media Through Search"

Tracking branded and relevant non-branded traffic to your site before and after your offline marketing launch will allow you to determine the effectiveness of offline media...

http://www.dmnews.com

 

March 13, 2008

From MarketingProfs.com:

"Email Etiquette - Use It, or Lose Business"

Subject lines need to be precise, complete, and accurate.  Write your subject line as if it is the only piece of your email that the recipient will read.  Express your ideas concisely and vividly.  Be specific...

http://www.marketingprofs.com

 

March 11, 2008

From eMarketer:

"Online Shops Put Search To Work"

More than one-half of online merchants surveyed spend at least 40% of their budgets on search engine marketing...

http://www.emarketer.com

 

March 11, 2008

From ClickZ.com:

"U.S. Women and the Internet"

In terms of ads they found most useful, women named graphical display ads their top choice, followed by e-mail newsletter ads, text ads, and video ads...

http://www.clickz.com

 

March 4, 2008

From MarketingProfs.com:

"Permission Email Marketing:

Control and Confirmation"

Put your audience members in the driver's seat, allowing them control over their communication choices, access to and use of their data, and even the ultimate control to broaden, narrow, or end their relationship with you...

http://www.marketingprofs.com

 

March 3, 2008

From DM News:

"Are Multiple Touch Points

Always Best?"

Cross-channel marketing has potential when each marketing channel speaks to a unique audience...

http://www.dmnews.com

 

March 3, 2008

From MarketingProfs.com:

"What Social Media Marketing Is Not"

Social media is not a technique, a short-term project, an experiment, an event, a one-shot deal, or a quick fix...

http://www.marketingprofs.com

About Customer

Service

 

March 26, 2008

From InternetRetailer.com:

"Prior to Buying, Consumers Sink Big Time Into Online Research"

67% of shoppers surveyed spend almost one-third of their online shopping time in product research...

http://www.internetretailer.com

 

March 26, 2008

From InternetRetailer.com:

"Merchants Improving on Cross-Channel Retailing"

More retailers are designating merchandise managers responsible for coordinating product presentations across multiple channels...

http://www.internetretailer.com

 

March 21, 2008

From E-Commerce Times:

"Training Your Sights on Online Fraud"

Nine steps to take to reduce fraud and bolster customer confidence...

http://www.ecommercetimes.com

 

March 14, 2008

From ClickZ.com:

"Improve Personas and Optimization With Four Questions"

Instead of sorting customer data by age and income, try sorting by the different motivations and tasks your customers have as they buy your product or service...

http://www.clickz.com

 

March 14, 2008

From Pew Internet & American Life Project:

"Internet Users Like the Convenience But Worry About the Security of Their

Financial Information"

More than half of internet users encounter frustrations and other frictions in the course of online shopping...

http://www.pewinternet.org

 

March 12, 2008

From E-Commerce Times:

"Behavioral Analytics:  The Why and How of E-Shopping"

By determining behavioral preferences of the customers coming to their store, e-commerce marketers can align language and behavior of the Web site to provide those customers with the best shopping experience, one that feels tailored for them...

http://www.ecommercetimes.com

 

March 7, 2008

From MarketingVOX:

"Security, Payment Choice Vital to Online-Purchase Decisions"

When making purchases online, consumers value payment security and payment choice more than typical merchant incentives like rewards and discounts...

http://www.marketingvox.com

 

March 6, 2008

From E-Commerce Times:

"Enthroning the E-Shopper"

Building brand loyalty has become a struggle for retailers; however, personalization has the potential to help them to enhance customer allegiance and differentiate their products in highly competitive markets...

http://www.ecommercetimes.com

 

March 5, 2008

From iMarketing News:

"Enhance E-Commerce"

Retailers must sit down and talk to their users about what their mindset is when shopping for an item and what information is most relevant in the moment that they're buying...

http://www.dmnews.com

 

March 4, 2008

From iMarketing News:

"Risk of Online Shopping Often a Matter of Perception"

Online merchants using third-party payment processing vendors should apply certificate seals, consistent branding and a familiar IP address to customer-facing shopping carts, so as not to alarm consumers...

http://www.dmnews.com

 

About Webstore

Management

 

March 31, 2008

From ClickZ.com:

"Search Engine Results, Blogs, and Credibility"

Can search engines accurately distinguish between what would generally be considered as more authoritative blog content and what wouldn't?

http://www.clickz.com

 

March 28, 2008

From eMarketer:

"Cross-Channel Buyers Prize Product Info"

Since shoppers can get their information from just about anywhere, what can retail merchants put on their Web sites that will lure consumers into their store and not a rival's?

http://www.emarketer.com

 

March 27, 2008

From ClickZ.com:

"What's the Fuss Over Local Search Anyway?"

Online consumer research can be leveraged to the benefit of local retailers, if done correctly.  Four tips for businesses to ensure visibility...

http://www.clickz.com

 

March 26, 2008

From iMarketing News:

"Send.  Analyze.  Target.  Resend."

Time on site measures your Web site's ability to successfully hold each visitor's interest.  It's also a good indicator of how well you're meeting visitor expectations...

http://www.dmnews.com

 

March 25, 2008

From iMarketing News:

"Paid Versus Natural Search:

Striking a Balance"

Users prefer organic listings to sponsored listings, clicking on natural listings 70 percent to 80 percent of the time...

http://www.dmnews.com

 

March 25, 2008

From ClickZ.com:

"Traits of an Effective Web Steering Committee"

Tips for setting up a cross-functional team to guide strategy for a business's Web channel...

http://www.clickz.com

 

March 24, 2008

From eMarketer:

"Men, You're Outnumbered Online"

Females will make up 51.8% of all US Internet users in 2008...

http://www.emarketer.com

 

March 21, 2008

From ClickZ.com:

"Brand vs. Usability"

If you have a strong offline brand, you may have striven to adapt that offline brand to online.  While it may make complete sense to your current customers, how does this experience work for new customers who aren't brand loyalists?

http://www.clickz.com

 

March 20, 2008

From MarketingVOX:

"9 Basic SEO Tips"

Updating often, making content readable and easy to find, and developing productive online relationships are enough to improve destination relevance significantly over time...

http://www.marketingvox.com

 

March 19, 2008

From E-Commerce Times:

"Fraud, Chargebacks and Your Bottom Line"

Understanding the implications of margins, average customer lifetime value and false positives is a critical requirement to managing your online fraud situation and boosting your bottom line...

http://www.ecommercetimes.com

 

March 17, 2008

From eMarketer:

"My Mommy's Online"

Internet usage rate rises to 94% among women who are pregnant or expect to have a child in the next year...

http://www.emarketer.com

 

March 13, 2008

From ClickZ.com:

"Using Social Media to Generate Revenues"

Social media isn't build-it-and-they- will-come functionality.  It takes ongoing work to nurture and keep the community expanding and evolving...

http://www.clickz.com

 

March 12, 2008

From DM News:

"Six Quick Tips to Maximize

Your Data"

It's tempting to gather a ton of subscriber information upon signup, but don't make it a barrier to entry.  Get subscribers in the door easily by requesting only the most critical data points and backfill their profile later...

http://www.dmnews.com

 

March 12, 2008

From eMarketer:

"Upsales To Drive Retail E-Commerce"

Online sales growth has more to do with incumbent online buyers increasing their e-commerce spending rather than increasing new online buyers...

http://www.emarketer.com

 

March 11, 2008

From E-Commerce Times:

"Around the E-Commerce Corner:  More 3-D Technology"

3-D has the potential to substantially enhance the shopping experience.  A customer can examine a pair of jeans from every angle or mix and match shoes, dresses, coats or belts to find the perfect outfit...

http://www.ecommercetimes.com

 

March 10, 2008

From eMarketer:

"Who Pays Attention to Sponsored Links?"

Consumers who are influenced by sponsored links are self-directed when using media, which is why they prefer options that allow them to get the information they want when they want it...

http://www.emarketer.com

 

March 10, 2008

From the New York Times:

"The Best Kind of Traffic for Web Sites"

The most valuable Web site visitors, people who arrive at a site by typing its Web address directly into their browsers or clicking on a bookmark, are the most likely to convert to buyers...

http://www.nytimes.com

 

March 7, 2008

From Marketing Charts:

"Adults Often Online When Watching TV"

Over 60% of surfing adults look for online content unrelated to what they're watching on TV...

http://www.marketingcharts.com

 

March 6, 2008

From MarketingProfs.com:

"Seven Steps to a Successful

Marketing Blog"

There's a fine line between dominating the conversation and keeping it going, so let several comments accumulate before you address them in the same reply...

http://www.marketingprofs.com

 

March 5, 2008

From InternetRetailer.com:

"E-Retailers Finding More Effective Tools at Fighting Fraud"

Risk management tools ranked by the percentage of retailers who cited them among their three most effective tools...

http://www.internetretailer.com

 

March 4, 2008

From DM News:

"Boosting Natural Search through User-Generated Review Content"

Retailers can maximize the effectiveness of their user-generated content by segmenting review content from product page content by creating two separate, interlinked landing pages...

http://www.dmnews.com

 

March 3, 3008

From ClickZ.com:

"The Down-Marketing of the Web"

While much conventional wisdom still clings to the myth that Internet users are somehow more affluent, more highly-educated, and more sophisticated than non Web-users, the fact is the demographics of the Internet are closer than ever to the demographics of the offline world...

http://www.clickz.com

 

March 1, 2008

From E-Commerce Times:

"SEO:  Five More Easy Pieces"

How to get visitors to your site and convert them to sales...

http://www.ecommercetimes.com

For the Archives Index, please click here

 

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