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Winning Internet Integration Strategies for Today's Retailer

 

 

e-RETAILING NEWS & OPINION ARCHIVES

June 2010

For the Archives Index, please click here

 

About Advertising

and Promotion

 

June 30, 2010

From MarketingVOX:

"Best Time to Send That Email?

When You Want Customers to

Open Their Wallets"

76% of consumers will initially seek deals and promotions on a brand's website, and from there, 62% will sign up to receive email, while 54% will use a search engine...

http://www.marketingvox.com

 

June 30, 2010

From E-Commerce Times:

"Socializing the Storefront:

Navigating the Scene"

One key to social marketing for any business is monitoring.  You can't control your message if you don't know what's being said about you...

http://www.ecommercetimes.com

 

June 30, 2010

From ClickZ.com:

"The Hit-by-a-Bus Rule"

A primer on what information, qualitative and quantitative, you should have documented about each of your past e-mail campaigns...

http://www.clickz.com

 

June 29, 2010

From InternetRetailer.com:

"Bag of Tricks"

Gift cards promotions, as well as other merchandising features such as links to best sellers, can be an effective way to engage customers whenever a retailer doesn't have what a shopper is looking for...

http://www.internetretailer.com

 

June 29, 2010

From MarketingVOX:

"What Annoys Consumers the Most About Online Ads"

Ads that work best have several things in common.  They are short in length (usually 10-20 seconds), they are relevant in some way to the type of audience visiting the site (so they don't come out of the blue), and they are not loud and jarring...

http://www.marketingvox.com

 

June 25, 2010

From MarketingProfs.com:

"Four Email Must-Do Principles to Boost Response"

Act as if an email address is a living, breathing human being.  The reason?  If you treat recipients like data on a spreadsheet, they're liable to treat your campaigns like spam...

http://www.marketingprofs.com

 

June 25, 2010

From MediaBuyerPlanner:

"Internet Most Influential, But Underutilized, Medium"

The Internet is at the center of the decision-making process of consumers.  Marketers who do not have end-to-end strategies which put digital influence at the center of their marketing plans are doing so at their own peril...

http://www.mediabuyerplanner.com

 

June 24, 2010

From ClickZ.com:

"E-Mail Testing Inspiration"

There are four elements to a great testing methodology...

http://www.clickz.com

 

June 23, 2010

From ClickZ.com:

"Do's and Don'ts for Your Search Campaigns"

25 things to remember to do and not do for your PPC and SEO campaigns...

http://www.clickz.com

 

June 22, 2010

From Search Engine Watch:

"Co-Creation and Search:

It's All About the Customer"

Using search data, marketers can quantify interest in a given topic, use it editorially when formulating a brand message, and even provide specific direction on how they will market and name their products...

http://searchenginewatch.com

 

June 21, 2010

From ClickZ.com:

"Four Missed Opportunities for Acquiring E-mail Subscribers"

Be sure to think of every place to potentially take that relationship leap with your customers.  Opt-in promotional exposure can be tied to receipts, displays in retail stores, table tents, menus in restaurants, and even computer terminal kiosks...

http://www.clickz.com

 

June 21, 2010

From DM News:

"Subject Line Discounts Improve E-Mail Offers"

Use offers and timeliness in subject lines to move inventory and drive sales...

http://www.dmnews.com

 

June 19, 2010

From DM News:

"Marketing E-Mails See Open Rate of Nearly 20%"

Marketing e-mails using a house list are seeing an average open rate of nearly 20%, a click-through rate of 6.64% and a conversion rate of 1.73%...

http://www.dmnews.com

 

June 18, 2010

From MarketingVOX:

"What Small Businesses Don't Like About Social Media"

Before a company decides it is going to abandon its social media efforts it should consider the non-tangible (non sales) benefits it may be receiving from the social networking site...

http://www.marketingvox.com

 

June 18, 2010

From iMedia Connection:

"5 Often-Overlooked Email Rules of Thumb"

For email newsletters or any email that extends below the fold, marketers must take care to ensure that recipients know that something lies down there...

http://www.imediaconnection.com

 

June 17, 2010

From DM News:

"Constantly Evolve Your Online Marketing"

Link your ads to specific product pages.  Internet users are bombarded with information, and if they don't see the content on their first click, chances are they will not spend the time searching or browsing to your site to find what they were looking for...

http://www.dmnews.com

 

June 17, 2010

From Rotman School of Management:

"Online Display Advertising:

Targeting and Obtrusiveness"

Ads that match both website content and are obtrusive do worse at increasing purchase intent than ads that do only one or the other.  This failure appears to be related to privacy concerns...

http://www.rotman.utoronto.ca

 

June 16, 2010

From ClickZ.com:

"25 Digital Media Questions Marketers Need to Answer"

There are many digital advertising metrics marketers can track.  The key is to keep in mind your business goals and choose the metrics that yield the best results for your business...

http://www.clickz.com

 

June 15, 2010

From MarketingProfs.com:

"Caution:  This Could Be a Trap"

Four main traps that keep marketers from truly optimizing online marketing performance...

http://www.marketingprofs.com

 

June 15, 2010

From Retailer Daily:

"Online Coupons Impact the Bottom Line"

Consumers who used a coupon spent an average of $216.  This is 56.5% higher than the average of $122 spent by consumers who did not use a coupon on their most recent online purchase...

http://www.retailerdaily.com

 

June 15, 2010

From ClickZ.com:

"Keywords and Quality Score:

Tales From the Trenches"

Traffic from a broad match listing includes a diversity of search terms, some of which will likely deserve their own ad group and own ad creative.  Other terms should be negated using negative match...

http://www.clickz.com

 

June 14, 2010

From Retailer Daily:

"Online Coupons Impact the Bottom Line"

Consumers who used a coupon spent an average of $216.  This is 56.5% higher than the average of $122 spent by consumers who did not use a coupon on their most recent online purchase...

http://www.retailerdaily.com

 

June 14, 2010

From ClickZ.com:

"Relevance in E-Mail Marketing"

It may seem that there's little risk to sending less well-targeted messages as recipients will just hit delete if they aren't interested.  The reality though is that there's a potentially significant opportunity cost.  Recipients may opt out, or worse, hit the spam button preventing further communications...

http://www.clickz.com

 

June 12, 2010

From MarketingProfs.com:

"Email Marketing for Dads and Grads Season"

A professional-looking email campaign that is well conceived and executed can drive customers to your store or website, and convince those who have never purchased from you to give you a try.  Seven tips and ideas to get started...

http://www.marketingprofs.com

 

June 11, 2010

From InternetRetailer.com:

"Words Matter"

Online ad copy that works uses the targeted search terms in the copy itself, preferably in the title of the ad, as well as in the display URL for the ad.  Copy should include an explicit call to action and state a value proposition upfront...

http://www.internetretailer.com

 

June 11, 2010

From ClickZ.com:

"Writing Off Behavioral Targeting?"

Seven of the most important types of behavioral targeting that are worth trying...

http://www.clickz.com

 

June 11, 2010

From InternetRetailer.com:

"Think Small"

While broad keyword match drives the most traffic, retailers must monitor it closely to ensure it does not drive too much unqualified traffic.  The use of negative keywords; specifying to the search engine not to serve an ad when a search otherwise relevant to a product contains a specific keyword, could save costs...

http://www.internetretailer.com

 

June 11, 2010

From MarketingProfs.com:

"Please Don't Go"

When people click on your unsubscribe button, there's a good chance it takes them to a preference page where they can confirm the unsubscribe request, or adjust their subscription to a topic and frequency they prefer.  But what about including an offer that tempts them to stay?

http://www.marketingprofs.com

 

June 10, 2010

From MarketingProfs.com:

"Debunking Top PPC Myths"

Pay-per-click is the best value across all marketing channels.  In cases where keywords are too expensive to convert at a reasonable ROI, define a niche in your industry and finding new keywords accordingly...

http://www.marketingprofs.com

 

June 10, 2010

From Ipsos:

"Nearly 75% of Online Shoppers Don't Regularly Look for Online Coupons or Deals Before Making Purchases"

Even among more frequent online shoppers - those who make online purchases weekly or more than once a week - more than half are not regularly seeking out online coupons or deals...

http://www.ipsos-na.com

 

June 9, 2010

From eMarketer:

"Getting to Know E-Mail Recipients"

While the top reason marketing e-mails were ignored was frequency, a simple lack of interest in the product or service being marketed was not far behind...

http://www.emarketer.com

 

June 9, 2010

From ClickZ.com:

"Sparking Conversions:

10 Easy Calls to Action"

When people are online they will usually ask two things of an ad they see:  How are you going to help me; what do you have for me right now...

http://www.clickz.com

 

June 8, 2010

From ClickZ.com:

"Mix and Match Your Way to Failure"

In online marketing, we want interactions.  We want the picture to reinforce the headline, and the sales copy, and the offer, and the call-to-action.  Similarly, we want to detect any parts of the landing page that are working at cross-purposes and undercutting the performance of other page elements...

http://www.clickz.com

 

June 8, 2010

From ClickZ.com:

"What Not to Do in E-mail"

Don't assume your customers are reading your e-mails as much (or as carefully) as you are...

http://www.clickz.com

 

June 4, 2010

From ClickZ.com:

"The Secret Behind Successful PPC Advertising"

For visitors to convert, the five steps of the PPC searcher's journey must be in alignment along the conversion path.  The model is simple, the execution challenging, and the businesses that effectively align these five parts are rare...

http://www.clickz.com

 

June 1, 2010

From MarketingProfs.com:

"Social-Media Listening vs. Social-Media Monitoring:  Truly Connecting or Merely Collecting?"

Four marketing applications that best leverage the power of the social Web and demonstrate what a listening platform can help you achieve...

http://www.marketingprofs.com

 

June 1, 2010

From ClickZ.com:

"How to Make Customer Content Go Multichannel"

The Internet is a convenient place for customers to share their credible opinions on products, but it's up to you as a marketer to leverage this powerful content to drives sales in other channels.  When extending review content across marketing channels, remember five simple principles...

http://www.clickz.com

 

About Customer

Service

 

June 29, 2010

From E-Commerce Times:

"Are Your Customers Hinting at a Deeper Relationship?"

CRM is not just about converting your leads into sales - it's also about converting your customers into advocates...

http://www.ecommercetimes.com

 

June 28, 2010

From MarketingVOX:

"Poor Website Design a Deal Breaker for Small Business Customers"

Tips to look legitimate and customer-friendly include shying away from pay-for-click ads as well as unprofessional or clichéd images.  Have a site that is intuitive to navigate.  Have easy-to-find privacy policies and general corporate information...

http://www.marketingvox.com

 

June 28, 2010

From InternetRetailer.com:

"Retailers Need to Make Sites Easier to Use"

A user-friendly e-commerce site does double duty as a storefront and an inventory management system.  But the site has to be designed first and foremost to handle the primary objective:  sales...

http://www.internetretailer.com

 

June 28, 2010

From ClickZ.com:

"Renegotiating the Submit Button Contract"

Every audience is different.  We, as marketers, must understand the unique privacy concerns of our audience, and this means experimenting transparently with new ways to engage them, and then listening...

http://www.clickz.com

 

June 25, 2010

From E-Commerce Times:

"The Call to Action:  Better Customer Relationships Through Web Design"

By investing the thought, time and consideration involved in creating successful calls to action, you're literally clarifying the window in which prospective customers see you and can guide them through an experience that both addresses their needs and achieves your business goals...

http://www.ecommercetimes.com

 

June 24, 2010

From DM News:

"Are Your Customers Falling in Love with Your Competitor's Brands?"

Customers don't care about your company as much as they do their online friends.  They want to do one of three things online to help their peers.  Share ideas, share product knowledge and help peers with problems.  If you do even one of these well, you will connect...

http://www.dmnews.com

 

June 23, 2010

From E-Commerce Times:

"Socializing the Storefront:  Give Them Something to Talk About"

Establishing a social media presence can open a free line of communication with customers.  Whether those customers pay any attention, however, depends on what you say, and where and when you say it...

http://www.ecommercetimes.com

 

June 22, 2010

From Knowledge@Wharton:

"In the Age of Mobile Networks,

E-Commerce Gets Personal"

Consumers are eager to use mobile devices to inform in-store decisions because accessing online information on the spot is more convenient than having to research an item later via computer...

http://knowledge.wharton.upenn.edu

 

June 21, 2010

From MarketingProfs.com:

"How About Making Customer Service More Social?"

A tough traditional stance invites customers with valid complaints to seek out alternative solutions for being heard - increasingly in ways that can be heard not just within an intimate circle, but around the world...

http://www.mpdailyfix.com

 

June 21, 2010

From MarketingProfs.com:

"Gain Icon Status Overnight"

Your customers are moving fluidly between the email and social-media channels; adding an icon or two to your email messages will help them share - and show you care...

http://www.marketingprofs.com

 

June 18, 2010

From ClickZ.com:

"Breaking the Content Barrier"

Why do marketers make it so incredibly difficult for prospective customers to find relevant content?  For many websites, it's information overload...

http://www.clickz.com

 

June 17, 2010

From InternetRetailer.com:

"Get to Know Your Customer,

Or a Competitor Will"

To listen more effectively to customers, organize the data you already collect - from product reviews to purchases to customer complaints, then segment your customers for targeted messages...

http://www.internetretailer.com

 

June 16, 2010

From InternetRetailer.com:

"Never Too Early to Start Preparing for Holiday Season"

Retailers can facilitate purchases by setting up gift centers on their sites where visitors can search by such characteristics as age, gender or price points...

http://www.internetretailer.com

 

June 15, 2010

From Practical eCommerce:

"Four Ways to Increase Conversion Rates"

Build confidence and trust through aesthetics, usability, and brand...

http://www.practicalecommerce.com

 

June 11, 2010

From MarketingProfs.com:

"Five Things to Think About Before You Launch Your Next Website"

Take your eyes off your competitors and put them where they belong - on your customers...

http://www.marketingprofs.com

 

June 7, 2010

From Open Forum:

"Why Small Businesses Shouldn't Take Social Media for Granted"

Post signage - on your website and in your store - to indicate that you're social media-friendly.  Showcase your small business's online personality and reinforce that you're interested in conversations with your customers...

http://www.openforum.com

 

June 7, 2010

From eMarketer:

"Why Retailers Need an In-Store Mobile Strategy"

Have a mobile strategy that provides significant value over and above what people can do just by walking into your store and doing a price check...

http://www.emarketer.com

 

June 5, 2010

From ClickZ.com:

"Social Media Clutter:  Will Consumers Tune Out?"

A consumer's ability to sustain meaningful participation in social media across brands and communities is realistically going to be capped at some point far short of the number of marketers who desire a social media relationship with that consumer...

http://www.clickz.com

 

June 4, 2010

From InternetRetailer.com:

"Localization Is Key to Capturing Shoppers"

Localization will have a major influence on online retail.  Retail information needs to be useful, relevant, timely and personal, and presented in a geographic context...

http://www.internetretailer.com

 

June 3, 2010

From ClickZ.com:

"Moving at the Speed of Your Sales Channel"

If you've taken the time to develop shopping tools that help consumers research products online and buy offline, ensure your sales force knows how they work.  Or better yet, make them use the same sales interface...

http://www.clickz.com

 

June 2, 2010

From eMarketer:

"How Consumers Balance Openness and Privacy"

Rather than simply give up control over all personal data, many Web users have become educated about how much information is available about them online, and have taken steps to limit it...

http://www.emarketer.com

 

June 2, 2010

From InternetRetailer.com:

"Online Channel Falls Short in Delighting Customers"

Consumers get a better customer service experience via telephone and in-person settings than online...

http://www.internetretailer.com

About Webstore

Management

 

June 30, 2010

From Marketing Charts:

"Email Is Permanent Consumer Fixture"

93% of online consumers aged 15 and older receive at least one permission-based email per day, putting them into the category of subscribers...

http://www.marketingcharts.com

 

June 30, 2010

From ClickZ.com:

"Local Search Visibility 101"

To help with better visibility, make sure you put your local contact information into your title tag and meta description tag on your home page and other appropriate pages of your site...

http://www.clickz.com

 

June 29, 2010

From Practical eCommerce:

"Five SEO Pitfalls to Avoid"

If a redirect of a page is required and is going to be permanent, use a permanent 301 server-side redirect.  This not only points search engines in the right direction, it transfers the existing link equity of the older page to the newer one...

http://www.practicalecommerce.com

 

June 29, 2010

From Search Engine Watch:

"Bridging the Gap Between Search and Display"

The role of display in performance marketing is in great part to widen the top of the funnel, in order to drive more conversions at the bottom...

http://searchenginewatch.com

 

June 28, 2010

From InternetRetailer.com:

"Social Media to Shine During Holiday Shopping Season"

Online retailers will deal with more phone calls and more last-minute orders...

http://www.internetretailer.com

 

June 28, 2010

From InternetRetailer.com:

"15% of Shoppers Prefer the Web Channel"

The optimal frequency of e-mail communications is once per week to consumers who have opted in to receive them...

http://www.internetretailer.com

 

June 26, 2010

From eMarketer:

"What Makes Up a Social Marketing Strategy?"

Companies that have held back on adopting social media throughout their organizations would benefit from starting with a cohesive plan that involves all of the key groups within the organization...

http://www.emarketer.com

 

June 25, 2010

From Practical eCommerce:

"SEO:  Keyword Research and Analysis"

Target the right words and your online business will be a success.  Focusing on keywords that describe exactly what you're selling will provide the best overall return on investment...

http://www.practicalecommerce.com

 

June 24, 2010

From Search Engine Land:

"29 Worst SEO Practices and Most Common Failures"

The mission of search engines is to supply their visitors with relevant results, so penalizing or banning sites that appear to interfere with that mission is a necessity.  Understanding which practices adversely impact your search engine rankings is a prerequisite to a well-optimized site...

http://searchengineland.com

 

June 24, 2010

From Practical eCommerce:

"In Social Media Era, Nine Techniques to Improve Conversion Rates"

If you're linking to a product, a category, or any supporting store page, be sure to analyze it before promoting links.  Make sure it is attractive and contains all necessary information...

http://www.practicalecommerce.com

 

June 24, 2010

From Search Engine Watch:

"How to Compare Your PPC Performance to Your Competitors"

Prioritize where you should focus you expansion and optimization efforts.  For example, you may find that your CTR is average for your category but your impressions and clicks are much lower...

http://searchenginewatch.com

 

June 23, 2010

From eMarketer:

"The Future of Social/E-Mail Integration"

Including a social sharing option in an e-mail increases click-through rates from an average of 7.2% to 8.7%, and including as many as three different sharing options boosts the rate to 11.2%...

http://www.emarketer.com

 

June 23, 2010

From eMarketer:

"Affluents Lead Way to E-Commerce Recovery"

E-commerce sales growth is set to resume at a double-digit clip this year, rising 12.7% to over $152 billion.  Affluents are expected to contribute to that growth by beginning to satisfy pent-up demand...

http://www.emarketer.com

 

June 23, 2010

From MarketingProfs.com:

"Four Ways to Track the People Yakking About You"

No matter what kind of correspondence or connection you make with a client or a prospect in the offline world, there is now potential for that to become an online piece of content whether you want it to or not...

http://www.marketingprofs.com

 

June 22, 2010

From ClickZ.com:

"Why I Won't Buy From You!"

What is unique about your business or brand versus your direct competitors?  Which of these factors can be most easily understood by your prospects?

http://www.clickz.com

 

June 22, 2010

From Search Engine Watch:

"Optimizing for the User Experience"

Local businesses often make the painful mistake of not placing their full and complete address on the web page.  This is especially important for geo-targeted rankings and search...

http://searchenginewatch.com

 

June 22, 2010

From ClickZ.com:

"A Dozen Things to Think About When Launching an Online Business"

Don't underestimate the content burden.  A stale website is a bad experience.  You'll need a content strategy and a way to produce fresh content...

http://www.clickz.com

 

June 19, 2010

From InternetRetailer.com:

"Value-Added Social Media"

Social media is also a great tool for inventory management...

http://www.internetretailer.com

 

June 18, 2010

From InternetRetailer.com:

"Mobile Simplicity"

Retailers developing mobile web sites need to discard the frills...

http://www.internetretailer.com

 

June 17, 2010

From MarketingProfs.com:

"Time to Beef Up"

Understanding how, why and when your SEO efforts affect your rankings is just as important as your rank itself...

http://www.marketingprofs.com

 

June 17, 2010

From ClickZ.com:

"How to Calculate the Net Present Value of Social Commerce"

Traditional advertising campaigns have less and less impact on sales as time goes on.  On the other hand, social commerce programs cost little to implement, grow organically with no further investment, and influence more and more sales over time...

http://www.clickz.com

 

June 16, 2010

From Inside Retailing:

"Converting Offline Retail Into Successful Online Business"

Think of your online presence as more than just a website.  You are about to open your most profitable store...

http://www.insideretailing.com

 

June 16, 2010

From ClickZ.com:

"Landing Page Optimization 101"

If what you're offering requires multiple decisions to be made, lead your visitors down a path one step at a time.  What is the primary decision to be made?  Getting your visitors to make this first decision should be your main focus...

http://www.clickz.com

 

June 16, 2010

From Search Engine Watch:

"Comparison Shopping and the Pursuit of Trust"

Comparison sites typically are not the primary point of entry.  A user is more likely to kick off the comparison shopping process with a search engine than brand sites, retailers, and social media combined...

http://searchenginewatch.com

 

June 15, 2010

From InternetRetailer.com:

"Content Can Be Crucial for E-Commerce Sites"

Using content in the right ways can boost search engine rankings, build customer trust and loyalty, keep customers coming back and drive new consumers to an e-commerce site...

http://www.internetretailer.com

 

June 14, 2010

From ClickZ.com:

"Issues During the Redesign Process"

A strict e-commerce site is devoid of brand for the most part.  This has often led to websites with split personalities.  The user is left to choose whether she wants the brand experience, or if she wants to buy things...

http://www.clickz.com

 

June 14, 2010

From Practical eCommerce:

"Ten Steps to Migrate Your Site to a New Ecommerce Platform"

The growth of your business usually requires streamlining and automating business processes.  Research how your new platform integrates with shipping vendors, accounting systems, and payment processors...

http://www.practicalecommerce.com

 

June 10, 2010

From ClickZ.com:

"SEO vs. SEF"

When you commit yourself to building a website that can do well in the search engines, you must first ensure that the website's foundation is sound - that it's search engine friendly...

http://www.clickz.com

 

June 10, 2010

From MarketingVOX:

"Web Analytics Made Easy for SMBs"

SMBs should first focus on key-performance-indicators to provide insight into organic search traffic.  Nine KPIs to follow...

http://www.marketingvox.com

 

June 9, 2010

For InternetRetailer.com:

"Most E-Retailers Yet to Plan for M-Commerce"

80% of retailers with e-commerce sites do not have a mobile commerce strategy in place.  70% of those merchants, however, plan to craft an m-commerce strategy within the next two years...

http://www.internetretailer.com

 

June 9, 2010

From DM News:

"Change Your Expectations of Search"

Our current search paradigm is built around relevancy.  But increasingly, that's giving way to functionality.  The days of the universal search destination - the one size fits all query box - are numbered...

http://www.dmnews.com

 

June 8, 2010

From Search Engine Watch:

"How to Measure Success in an SEO Campaign"

Five quantitative and three qualitative factors to get a good grasp on the state of your SEO...

http://searchenginewatch.com

 

June 8, 2010

From E-Commerce Times:

"Have E-Commerce Your Way"

Sellers that are looking to develop even the most modest of sales channels now have the ability to build impressive online shops, with strong designs, at a very low cost and in a matter of minutes...

http://www.ecommercetimes.com

 

June 7, 2010

From eMarketer:

"Among Teens, Texting Tops E-Mail"

48% of teens would rather communicate via SMS, compared with just 12% who chose their favorite social network...

http://www.emarketer.com

 

June 4, 2010

From MarketingProfs.com:

"Mobile App or Site?

Choose With Care"

Six key considerations to help you make an informed choice between investing in a mobile application or designing a mobile website...

http://www.marketingprofs.com

 

June 4, 2010

From E-Commerce Times:

"Steering Around the SEO Blockade"

Social media optimization is about connections with audiences or customers on a one-to-one level, while search engine optimization is about standing out in a crowd...

http://www.ecommercetimes.com

 

June 3, 2010

From Search Engine Watch:

"Need For Speed:  Give Your Web Pages a Nitro Boost"

If your site crosses between 300kB and 500kB on a page load test, figure out where you can reduce page weight.  Fat bloated pages make no one happy...

http://searchenginewatch.com

 

June 3, 2010

From InternetRetailer.com:

"Most Consumers Start Online Shopping Research with a Search Engine"

57% of online shoppers begin their online shopping research with a search engine.  20% of shoppers start with a brand's site and 18% begin at a retailer's web site...

http://www.internetretailer.com

 

June 2, 2010

From ClickZ.com:

"Leveraging Internal Search for SEO Success"

Internal search is a great place to find keywords to add to your PPC keyword lists and site content.  It's also a sensitive barometer that can reveal changing ways that customers talk about your products and services...

http://www.clickz.com

 

June 2, 2010

From Search Engine Watch:

"How Is Your SEO Strategy Really Performing?"

In terms of online performance, KPIs need to reflect the goals and ambitions of your business, not those online goals outlined to you in your web analytics package...

http://searchenginewatch.com

 

June 1, 2010

From ClickZ.com:

"The Beginning - A Very Good Place to Start"

If you want to come up in the search engines, in the natural search results, you have to use the words your potential visitors are using to search for your company.  It's just that simple...

http://www.clickz.com

 

June 1, 2010

From The New York Times:

"Venting Online, Consumers Can Find Themselves in Court"

Social networking web sites have given individuals a global platform on which to air their grievances with companies.  The soaring popularity of such sites has also given rise to more cases in which a business sues an individual for posting critical comments online...

http://www.nytimes.com

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