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Winning Internet Integration Strategies for Today's Retailer

 

 

e-RETAILING NEWS & OPINION ARCHIVES

July 2008

For the Archives Index, please click here

 

About Advertising

and Promotion

 

July 30, 3008

From DM News:

"Search Marketers Have Lost Their Heads"

The 80/20 rule has a tendency to apply to our keyword lists:  80% of our volume from 20% of our keywords...

http://www.dmnews.com

 

July 30, 2008

From ClickZ.com:

"Four E-mail-Blocking Causes and How to Fix Them"

Spam complaints are not evil.  They warn you that something is wrong with your e-mail program, which should lead to actions you can take to correct it...

http://www.clickz.com

 

July 29, 2008

From eMarketer:

"Behavioral Targeting and Privacy"

Website visitors need to actively opt in to behaviorally targeted advertising with the full understanding of the implications of their assent.  They will also need to be informed of the real benefits of saying yes, including more-relevant advertising and the possibility of free services such as video, photo storage and so on...

http://www.emarketer.com

 

July 28, 2008

From DM News:

"E-Mail Remarketing Can

Re-Engage"

Whether due to shopping cart abandonment or simple disengagement, remarketing e-mail messages can help draw customers back to your Web site...

http://www.dmnews.com

 

July 17, 2008

From iMarketing News:

"5 Tips on How to Improve Your E-Mail Subject Line Testing"

Look for common elements in the email messages associated with your most successful campaigns...

http://www.dmnews.com

 

July 18, 2008

From InternetRetailer.com:

"More Consumers Turn to the Web for Discount Coupons"

Stores and product brands can use coupons to get shoppers in the door and spending, and the Internet provides an easy to use vehicle to search for coupons...

http://www.internetretailer.com

 

July 16, 2008

From ClickZ.com:

"The Offline Connection to Online Marketing"

Touch-point analysis is perfect for online marketers seeking to get the most out of the offline experiences that involve their brands, products, and services...

http://www.clickz.com

 

July 16, 2008

From DM News:

"Transactional E-Mail Can Keep Them Coming Back for More"

Unlike bulk marketing campaigns that can trigger spam filters, transactional e-mail goes on through like any other single message.  What's more, statistics show that transactional e-mail is opened more than twice as much as promotional e-mail...

http://www.dmnews.com

 

July 15, 2008

From iMarketing News:

"The Big Picture:  Paid and Organic Search Interaction"

If good, above-the-fold organic results are present, the true effects of how a paid campaign affects click-throughs and conversions can be measured by purchasing a paid ad and testing it in various positions - at top or bottom of the paid results...
http://www.dmnews.com

 

July 15, 2008

From MarketingProfs.com:

"Spinning Your Way to Email Marketing Success"

Having a From address that properly identifies your organization and a Subject line that properly identifies your content is key.  Even if the message is not opened, brand awareness can be achieved through the From address and Subject line...
http://www.marketingprofs.com

 

July 14, 2008

From ClickZ.com:

"Really Simple E-mail Segmentation:

Reengaging Inactives"

The goals of a reactivation campaign are two-fold:  you want to reengage members of the list that are interested in having an e-mail relationship with your organization and encourage those who don't to unsubscribe from your list...

http://www.clickz.com

 

July 9, 2008

From MarketingProfs.com:

"The New to Way to Unsubscribe:  Feedback Loops"

Email marketers need to rethink the way they display their unsubscribe link, especially if they are sending to a questionable list or are starting to receive complaints...

http://www.marketingprofs.com

 

July 3, 2008

From ClickZ.com:

"Boost Deliverability by Listening Better"

Your e-mail program has many points where you can hear what people are telling you or what they're saying to others.  Sometimes, you'll get silence where you expected to hear conversation, and that's just as informative...

http://www.clickz.com

 

July 2, 2008

From iMarketing News:

"Highest Paid Search Position Not Always Best Bet"

Performance-based advertisers should bid conservatively for broad search phrases and more aggressively for longer, niche search phrases...

http://www.dmnews.com

 

July 1, 2008

From iMarketing News:

"How Campaign Optimization Leads to Higher Conversions"

The end goal is to know what sources of traffic and keywords convert well, while recognizing the ones that do not...

http://www.dmnews.com

 

July 1, 2008

From ClickZ.com:

"Really Simple E-mail Segmentation:  Developing a Welcome Series"

The first step in developing a welcome series is to identify the action you want the reader to take and the key information you need to convey to drive that action...

http://www.clickz.com

 

About Customer

Service

 

July 31, 2008

From MarketingProfs.com:

"How to Avoid TMI in Email:

When Less Is More"

In the email-signup process, you should be asking just the basics:  first/last name, email and zip code.  This allows to you know who the email owner is, how to contact them, and where they're from...

http://www.marketingprofs.com

 

July 17, 2008

From ClickZ.com:

"Five Ways to Improve Your Customer Experience"

Think in terms of your consumers' needs and preferences, not your company's challenges and hurdles...

http://www.clickz.com

 

July 14, 2008

From InternetRetailer.com:

"Plan to Engage Holiday Shoppers with Dynamic Hot-Product Lists"

Three effective ways to engage shoppers are dynamically changing lists of 10 hot items, gift finders and limited-time sales...

http://www.internetretailer.com

 

July 10, 2008

From E-Commerce Times:

"The Red Queen of E-Commerce"

Top five must-have features as you plan for 2009...

http://www.ecommercetimes.com

 

July 9, 2008

From eMarketer:

"Online Reviews Sway Shoppers"

Nearly one-half of US consumers who shop online four or more times per year and spend at least $500 say they need four to seven customer reviews before making a purchase decision...

http://www.emarketer.com

 

July 8, 2008

From iMarketing News:

"Content after the Click:  All Landing Pages Aren't Alike"

Search users often look for specific items and want to be taken directly to the content they are looking for...

http://www.dmnews.com

 

July 4, 2008

From ClickZ.com:

"How to Overcome Five Key Online Retailing Challenges"

Today, online merchants must cater to increasingly online-savvy, time-crunched consumers.  Here are the five top challenges e-tailers face...

http://www.clickz.com

 

July 4, 2008

From InternetRetailer.com:

"Luxury Goods Retailers Fall Short in Online Community Building"

Despite the fact that 84% of wealthy customers say they visit ratings and reviews sites, only 14% of companies track online customer comments, and only 12% post customer reviews on their own sites...

http://www.internetretailer.com

 

July 1, 2008

From Forrester Research:

"Required Registration Lowers Online Conversion Rates"

When required to register before making a purchase online, almost one-quarter of US online shoppers leave the site without registering or purchasing, taking millions of dollars in potential revenue with them...

http://www.forrester.com

About Webstore

Management

 

July 29, 2008

From ClickZ.com:

"Three Places to Measure the Value of Friends"

Just as you don't put up a Web site just to have a Web site, you must have some kind of call to action on your social network page...

http://www.clickz.com

 

July 29, 2008

From Aberdeen Group:

"The Changing Multi-Channel World of Small Retailers"

The top three capabilities for multi-channel integration for smaller retailers includes cross-channel inventory availability, product order to delivery fulfillment, and coordinated promotions...

http://www.aberdeen.com

 

July 28, 2008

From iMarketing News:

"Keep Sales Funnel Top-of-Mind"

In an online world dominated by search, e-mail and analytics where most every visitor's intent can be tracked to something, why do many online stores fail to engage, persuade and convert their visitors?

http://www.dmnews.com

 

July 25, 2008

From MarketingProfs.com:

"What to Test in Multivariate Testing:  Identifying Site Factors"

When defining factors on your site for testing, be careful of accidentally creating factors that actually consist of two or more factors...

http://www.marketingprofs.com

 

July 23, 2008

From Nielsen Online:

"Internet Strategy Essential to Offline Retail"

Even in product categories that involve less research before purchase, the Web plays an important part in the information gathering process...

http://www.nielsen-netratings.com

 

July 22, 2008

From eMarketer:

"Internet User Demographics in Canada"

Statistics Canada data indicates that, in 2007, 93% of people in Canada ages 16 to 34 went online...

http://www.emarketer.com

 

July 21, 2008

From iMarketing News:

"Search Is On Target"

For marketers who compete in local and regional markets, geo-targeted search can be a boon to building business...

http://www.dmnews.com

 

July 17, 2008

From ClickZ.com:

"Christmas in July?"

With the holiday season only four months away, here are some tips to make link building a no-brainer...

http://www.clickz.com

 

July 16, 2008

From eMarketer:

"Three-Fourths of Canadians Online Soon"

About two-thirds of households have broadband in 2008, but three-quarters of Canadian households will benefit from high-speed connections by 2012...

http://www.emarketer.com

 

July 15, 2008

From eMarketer:

"Seniors and E-Commerce"

Like other consumers, seniors like seeing products before buying.  Many of them are going to offline stores to do so, then buying online...

http://www.emarketer.com

 

July 11, 2008

From InternetRetailer.com:

"For Holiday Planning, Think Multi-Channel, Shipping, and New Practices - Now"

Holiday promotions in store can include reasons to shop the e-commerce site such as the ability to shop 24/7, finding additional products not available in stores, saving time when time is of the essence, and buy online/pick up in store...

http://www.internetretailer.com

 

July 11, 2008

From MarketingVOX:

"Canada Leads World in Online Banking Use"

The Canadian online banking sector is so developed and competition already so fierce, banks need to closely examine how they are meeting the needs of their consumers online if they are to achieve customer growth and retention through this increasingly important channel...

http://www.marketingvox.com

 

July 10, 2008

From E-Commerce News:

"Online Businesses:  Recession-Proof or Just Lucky?"

Today's commerce models are mutually beneficial in that they alter the way in which transactions and consumption occur, and move the focus to relationships and customer lifetime value, and away from onetime purchases...

http://www.ecommercetimes.com

 

July 10, 2008

From Search Engine Watch:

"Local Search for Little Biz"

Make sure your local business listings are complete, accurate, and up to date.  Use good product, service, and brand keyword terms, including geographic terms in your description and attributes and, whenever possible, in the listing title, as well...

http://searchenginewatch.com

 

July 8, 2008

From the Pew Internet & American Life Project:

"2008 Report on Home Broadband Adoption"

Broadband growth was strong among older and lower-middle income Americans, as well as rural Americans...

http://www.pewinternet.org

 

July 8, 2008

From MarketingProfs.com:

"Maximize Your Search Potential Through Blended Search"

Blended search involves blending different content from a search engine's various vertical indexes into the traditional, standard search results.  Results may include special news results, images, videos, maps, blog posts, product listings, patent information, or financial details alongside the usual search results...

http://www.marketingprofs.com

 

July 7, 2008

From ClickZ.com:

"Five Steps to Understanding Customer Retention"

What is achievable customer retention, and is there a level of customer retention that's not profitable to reach?

http://www.clickz.com

 

July 7, 2008

From The New York Times:

"As Web Traffic Grows, Crashes Take Bigger Toll"

As the Web has become an integral part of life, users have become less forgiving of even occasional outages...

http://www.nytimes.com

 

July 3, 2008

From InternetRetailer.com:

"More than One Billion Consumers Will Shop Online"

Nearly half of all Internet users worldwide will make online purchases this year, and by 2012, more than 1 billion online buyers will complete business-to-consumer transactions totaling about $1.2 trillion...

http://www.internetretailer.com

 

July 2, 2008

From InternetRetailer.com:

"At-Work Web Browsing Leads to In-Store Purchases"

99.6% of consumers with Internet access at work have high-speed connections, compared to 59% having broadband at home...

http://www.internetretailer.com

 

July 2, 2008

From eMarketer:

"Teens Buying Online but Spending Less"

Teens are proving to be very savvy online shoppers who compare and contrast and click endlessly in search of the item they want at a price they're willing to pay - or that they think mom will go along with...

http://www.emarketer.com

 

July 2, 2008

From ClickZ.com:

"Link Building:  A Legacy of Lazy Linkers"

Successful link building is all about increasing the number of high-quality, topically pertinent inbound links to a Web page to raise its visibility in search engine results for specific keywords and keyword phrases...

http://www.clickz.com

 

July 1, 2008

From MarketingProfs.com:

"Improve Lead Capture, Conversion:  Replace Landing Pages with Personalized Microsites"

For maximum impact, personalize your entire microsite (and especially the landing page) based on whatever information you might have about the viewer...

http://www.marketingprofs.com

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