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Winning Internet Integration Strategies for Today's Retailer

 

 

e-RETAILING NEWS & OPINION ARCHIVES

January 2008

For the Archives Index, please click here

 

About Advertising

and Promotion

 

January 30, 2008

From eMarketer:

"Search Marketing's 800-Pound Gorilla"

Over $8.6 billion was spent on search engine advertising in 2007...

http://www.emarketer.com

 

January 29, 2008

From iMarketing News:

"Local Online Advertising to Grow in Next Five Years"

Internet users are getting savvier when it comes to searching for local businesses online.  In addition, search engines are working to increase the quality of their local and zip-code-specific results...

http://www.dmnews.com

 

January 28, 2008

From MarketingProfs.com:

"Six New Year's Email-Marketing Resolutions"

Haste leads to mistakes, which can be embarrassing.  Take a few minutes to thoroughly test your campaigns before sending...

http://www.marketingprofs.com

 

January 28, 2008

From ClickZ.com:

"How 20 Words Generate a 220 Percent Lift in Response"

When you do lead generation, it's important to look not only at the number of leads you receive but also at the leads' quality.  Unqualified leads waste time...

http://www.clickz.com

 

January 25, 2008

From InternetRetailer.com:

"Search Engine Marketing Coming in for a Landing"

Elements that go into designing a good page strike a balance between text and images, include a clean layout that uses callouts to highlight product attributes and liberal use of color, and have an intuitive shopping cart that is easy to locate...

http://www.internetretailer.com

 

January 25, 2008

From ClickZ.com:

"Moving Beyond Campaign Efficiency to Campaign Effectiveness"

Combine efficiency with strategic testing to obtain effectiveness...

http://www.clickz.com

 

January 24, 2008

From Marketwire:

"80% of Marketers Report Email Is Strongest Performing Media Buy Ahead of Search and Display"

Email ROI will hit $45.65 for every dollar spent in 2008, more than twice the ROI of other mediums including search and display...

http://www.marketwire.com

 

January 24, 2008

From Search Engine Watch:

"Search Marketing Predictions for 2008"

Have a firm grip on the metrics of search as it relates to the cost of selling the goods...

http://searchenginewatch.com

 

January 23, 2008

From DM News:

"E-mail Deliverability Rates Are Declining"

Move from the broadcast approach to one-to-one targeting.  Reach individual customers at exactly the right time in the buying cycle.  Segment your lists using demographic, behavioral, and transactional data...

http://www.dmnews.com

 

January 18, 2008

From InternetRetailer.com:

"E-Retailers Pushing the Envelope in Alternative Marketing"

Making it difficult to decide on marketing strategies is some uncertainty in how to measure and analyze consumer response...

http://www.internetretailer.com

 

January 17, 2008

From DM News:

"Leveraging Social Media, Online Coupon Strategies and More"

Unpronounceable codes and those that mix letters and numbers likely make it more difficult for consumers to  remember and to share coupons, which can hurt conversions...

http://www.dmnews.com

 

January 16, 2008

From MarketingProfs.com:

"How Email Can Fill up a Store Shopping Cart"

Don't assume that email subscribers will dig around your Web site for the store locator...

http://www.marketingprofs.com

 

January 14, 2008

From eMarketer:

"3 Hidden Trends in 2008"

The Internet is becoming the central hub of most media and marketing campaigns...

http://www.emarketer.com

 

January 14, 2008

From iMarketing News:

"E-mails Increased by 45% During the Holidays"

At the peak of the season, during the week ending December 21, retailers sent 3.3 e-mails each on average, up from the 1.9 e-mails sent in the pre-holiday season...

http://www.dmnews.com

 

January 10, 2008

From Marketing Profs:

"How to Make Your Email Program More Productive in 2008"

View your emails with images disabled.  Is there enough supporting text to still stimulate interest and activity?

http://www.marketingprofs.com

 

January 10, 2008

From ClickZ.com:

"Dare to Do Mighty E-mail Things"

Seven parameters for an effective e-mail strategy...

http://www.clickz.com

 

January 9, 2008

From InternetRetailer.com:

"Pay-Per-Click Ad Testing Is Job No. 1 in Q1"

Marketers should focus on offline conversion tracking, given that many offline sales start with online research.  Examine offline sales promotions that have an online connection and look for ways to integrate metrics...

http://www.internetretailer.com

 

January 8, 2008

From eMarketer:

"Strong Spend Ahead for E-Mail Marketing"

Spending on retention e-mail will more than double and account for more than half of total e-mail marketing spending...

http://www.emarketer.com

 

January 7, 2008

From Marketing Charts:

"Online-at-Work Audience a Prime Target for Advertisers"

The most common personal shopping activities while at work:  making a purchase (31.7%), researching features of brands (26.6%), comparing retail prices (25.8%), looking up store locations (25.1%), seeking last-minute deals (18.4%)...

http://www.marketingcharts.com

 

January 3, 2008

From ClickZ.com:

"Seven Top Online Marketing Trends for 2008"

Six fundamental online marketing metrics that must be tracked...

http://www.clickz.com

 

About Customer

Service

 

January 31, 2008

From ClickZ.com:

"How to Overcome Five Key Online Retailing Challenges"

Having been seduced during the holiday season with free shipping and handling and other price-driven offers, consumers have been trained to wait for a special deal...

http://www.clickz.com

 

January 22, 2008

From E-Commerce News:

"Pleasing Customers, Securing Transactions:  Having E-Tail Both Ways"

The ultimate goal of a risk management program is to enhance the customer experience to create repeat sales and enthusiastic word-of-mouth referrals...

http://www.ecommercetimes.com

 

January 18, 2008

From ClickZ.com:

"Seven Years of Change, Seven Years of Staying the Same"

Just because users can complete a purchase does not mean you delighted them or that they will ever buy from you again...

http://www.clickz.com

 

January 17, 2008

From ClickZ.com:

"Content Meets the Purchase Funnel"

E-commerce marketers should define content broadly and consider customers' information needs at each point in the purchase process...

http://www.clickz.com

 

January 11, 2008

From InternetRetailer.com:

"Online Consumers Prefer to Buy Offline"

During a three-month period last year, web buyers spent on average $511 at retail stores, compared with $313 spent online...

http://www.internetretailer.com

 

January 9, 2008

From ClickZ.com:

"Making Your Site Behavioral Targeting Friendly"

Don't assume all users are the same.  Some like to browse by size, some by color.  Others by brand, price point, or type.  Provide an easy guide to the products visitors want in the mode they prefer...

http://www.clickz.com

 

January 4, 2008

From InternetRetailer.com:

"It's Time for E-Retailers to Get More Personal with Shoppers"

77% of online shoppers say they find online recommendations somewhat or extremely useful...

http://www.internetretailer.com

 

January 3, 2008

From E-Commerce News:

"Time for E-Tailers to Up the Ante"

Implement product quick-look functionality that shows inventory availability, offers alternative views, provides more product details, and lets the customer immediately add to their shopping cart...

http://www.ecommercetimes.com

 

January 2, 2008

From E-Commerce Times:

"Secrets to E-Commerce Excellence"

Five tips from e-commerce experts that could entice consumers to purchase your products...

http://www.ecommercetimes.com

About Webstore

Management

 

January 31, 2008

From iMarketing News:

"Creating a Relevant E-Mail Experience from Click to Conversion"

Dynamically customizing a Web page based on user attributes such as geo-location, depth of visit, time on site, or language can make the after-click experience more relevant...

http://www.dmnews.com

 

January 30, 3008

From ClickZ.com:

"Five Getting-Started Blog Questions"

A blog can enhance a company's online reputation, recruit new clients, increase site traffic, and be a significant part of a long-term link-building strategy...

http://www.clickz.com

 

January 30, 2008

From MarketingVOX:

"875MM Consumers Have Shopped Online - Up 40% in Two Years"

More than 85 percent of the world's online population has used the internet to make a purchase, and more than half of internet users have made at least one purchase online in the past month...

http://www.marketingvox.com

 

January 29, 2008

From InternetRetailer.com:

"2007 Online Retail Sales Hit $175 Billion"

E-commerce continues its double-digit year-over-year growth rate in part because sales are shifting away from stores and in part because online shoppers are less sensitive to adverse economic conditions...

http://www.internetretailer.com

 

January 25, 2008

From InternetRetailer.com:

"Don't Miss the Boat on Natural Search"

Search engine optimization allows retailers to market more product lines by generating additional category and subcategory landing pages that search spiders can crawl, so those products convert at a cost lower than paid search...

http://www.internetretailer.com

 

January 25, 2008

From InternetRetailer.com

"What Good's a Keyword If There Isn't Any Product?"

Informing search marketing managers when an item is in short supply makes it possible to adjust the ad copy to reflect the limited inventory...

http://www.internetretailer.com

 

January 24, 2008

From MarketingProfs.com:

"How to Build Planned Customer Communities - Not Shantytowns"

How should customers interact with your company?  What are the major needs/groups/contexts that would define optimal community structures from the customer perspective?

http://www.marketingprofs.com

 

January 23, 2008

From InternetRetailer.com:

"91% of Travelers Visit Multiple Web Sites When Planning a Trip"

59% of travelers use multiple sites to research destinations and 52% to purchase tickets for events and activities...

http://www.internetretailer.com

 

January 23, 2008

From MarketingProfs.com:

"Plant Seeds Online to Cultivate Your Brand"

You can't just expect people to visit your site on your terms - you have to get out there and connect with them on their terms.  And that means reaching out and interacting on different websites...

http://www.mpdailyfix.com

 

January 21, 2008

From MarketingProfs.com:

"Account Sign-in:  Eight Design Mistakes to Avoid"

Creating a perfect registration and sign-in process takes tremendous work.  The best way to identify the problems is to conduct periodic usability tests with regular registered users, infrequent users, and first-time users...

http://www.marketingprofs.com

 

January 21, 2008

From InternetRetailer.com:

"60% of Internet Users Shop Online, Making 36 Purchases a Year"

Average number of hours online rose to 15.3 per week, up by more than an hour over 2006...

http://www.internetretailer.com

 

January 18, 2008

From E-Commerce Times:

"Financial Analytics in E-Commerce Starting to Take Shape"

Companies are searching for ways to determine how each e-commerce business process impacts the bottom line...

http://www.ecommercetimes.com

 

January 17, 2008

From InformationWeek:

"Retailers Should Integrate E-Commerce With Overall Operations"

Retailers should stop thinking about e-commerce as a separate world and start thinking about it as part of the overall retail industry because they are serving the same customers...

http://www.informationweek.com

 

January 17, 2008

From MarketingProfs.com:

"Forget Metrics and Start Behavioral Targeting!"

Start profiling behavior on your site in a way that you can collect data from organic traffic coming in, as well as any referral traffic...

http://www.mpdailyfix.com

 

January 15, 2008

From iMarketing News:

"Customer Friendly"

Multichannel retailers worked hard to improve Web site performance during the high-traffic holidays...
http://www.dmnews.com

 

January 15, 2008

From ClickZ.com:

"Web Analytics, A Life and Death Plot"

How do you respond to different visitor behaviors on your site?  Do you customize or change the experience?  Do you make offline changes based on online behaviors?

http://www.clickz.com

 

January 11, 2008

From ClickZ.com:

"Look Vs. Feel"

A site's look can be described by its physical and visual attributes.  A site's feel is how it operates...

http://www.clickz.com

 

January 8, 2008

From InternetRetailer.com:

"With Strong Finish, Online Holiday Sales End Up 19%"

For the months of November and December online sales totaled $29.17 billion, compared with $24.57 billion in the last two months of 2006...

http://www.internetretailer.com

 

January 7, 2008

From ClickZ.com:

"The How Ready Are You? E-mail Assessment"

E-mail opt-in is no longer a nice-to-have. It's a must-have.  And opt-in on the home page alone is no longer sufficient...

http://www.clickz.com

 

January 7, 2008

From InternetRetailer.com:

"Blended Search Offers New Opportunities for Retailers"

For retailers that have stores as well as web sites, the growing number of local search engines can be effective tools for reaching consumers who want to run out to buy something right away...

http://www.internetretailer.com

 

January 2, 2008

From Internet News:

"Holiday E-Commerce Holds Strong Through Home Stretch"

Online spending the day after Christmas hit $545 million, more than twice the total for the same day last year...

http://www.internetnews.com

 

January 2, 2008

From ClickZ.com:

"Enhance Contextual Relevancy"

Start with some intensive keyword research, focusing first on those terms and phrases that are already driving serious volumes of search referrals your way...

http://www.clickz.com

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