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Winning Internet Integration Strategies for Today's Retailer

 

 

e-RETAILING NEWS & OPINION ARCHIVES

February 2009

For the Archives Index, please click here

 

About Advertising

and Promotion

 

February 27, 2009

From MarketingProfs.com:

"10 Email Marketing Tips for Small Business Owners"

You know more about your market, your customers, and your location than any consultant could ever tell you.  Leverage that information when you are planning your email programs...

http://www.marketingprofs.com

 

February 25, 2009

From eMarketer:

"Searching for New Customers in the Recession?"

Search is the ultimate online acquisition tool, and therefore is positioned to do relatively well in this economy...

http://www.emarketer.com

 

February 25, 2009

From ClickZ.com:

"Ten Ways Online Media Planning Differs From Print"

The nature and measurability of print makes campaign optimization rare, whereas in online it's expected and as a result, the planner needs to allow for it in the plan...

http://www.clickz.com

 

February 24, 2009

From MarketingVOX:

"Online Consumers Most Receptive to Ads in Evening"

Knowing when surfers are more receptive to advertising messages allows marketers to target their campaigns more closely and get the most from their online advertising budget...

http://www.marketingvox.com

 

February 24, 2009

From eMarketer:

"The Powerful Potential of Permission-Based E-Mail"

Getting consumers to sign up for permission e-mails may be difficult, but the effort is worth it when 84% said they like receiving e-mail from companies they have registered with - and more than half save messages for later review...

http://www.emarketer.com

 

February 24, 2009

From E-Commerce Times:

"How to Build a Small-Business Web Site:  Marketing for Success"

The key to effective online marketing - whether it's to drive visitors to your site or convert them to customers when they get there - is to keep it focused...

http://www.ecommercetimes.com

 

February 23, 2009

From eMarketer:

"Why Retail Loves E-Mail"

E-mail is cheap to administer and delivers an ROI far superior to paid search, catalogs, and other marketing media...

http://www.emarketer.com

 

February 20, 2009

From Datran Media:

"Email, Search, and Display Show Strongest Online Performance"

New customer acquisition and increased customer retention far outrank increasing brand awareness and brand favorability for 2009...

http://corporate.datranmedia.com

 

February 19, 2009

From MarketingProfs.com:

"Leverage the Voice of the Consumer"

Word-of-mouth campaigns can be relatively low-cost, and when successful they can create a memorable and lasting approach to brand marketing...

http://www.marketingprofs.com

 

February 17, 2009

From InternetRetailer.com:

"Cultivate Good Customers and E-Mail ROI Will Grow"

Retailers drive away many of their best customers by sending irrelevant messages.  Send relevant e-mails and they will open them and buy...

http://www.internetretailer.com

 

February 17, 2009

From MarketingVOX:

"Traditional Retailers Return Dismal Search Results"

Traditional retailers might not be keeping up with changes in consumer behavior since they are relying on a brand-push marketing strategy while online retailers using search marketing present a consumer-pull strategy...

http://www.marketingvox.com

 

February 13, 2009

From DM News:

"Hunting Customers Across Channels"

A search term may drive more traffic, but is it the most desirable traffic that you are seeking, and what percent of offline transactions are affected by the search engine marketing?

http://www.dmnews.com

 

February 13, 2009

From MarketingProfs.com:

"Bring Deliverability and Design Together to Maximize Email Marketing Success"

One of the top guidelines for email marketing design is that the email not be too heavy with graphics or, much worse, consist of one giant graphic.  The guiding principle is 60 percent text, 40 percent graphic...

http://www.marketingprofs.com

 

February 13, 2009

From E-Commerce Times:

"SEM and Small Biz:

Desperately Seeking Success"

One of the most-asked questions is what is the right amount to spend to acquire a customer.  You can't answer until you know how much that potential customer is worth to you...

Part 1:  http://www.ecommercetimes.com

Part 2:  http://www.ecommercetimes.com

 

February 12, 2009

From DM News:

"Five Ways You Can Make Sure that Your E-Mail Is Delivered"

Do not design your e-mail as one big image.  Break up the image into many smaller images.  Make sure that at least 50% of your message includes text...

http://www.dmnews.com

 

February 12, 2009

From ClickZ.com:

"Digital Marketing to Today's Super-Consumers"

Moms' purchasing power accounts for nearly $1.6 trillion in annual spending.  By delivering the appropriate message at the appropriate time, marketers nurture the relationship and increase the likelihood of converting moms into purchasers...

http://www.clickz.com

 

February 11, 2009

From InternetRetailer.com:

"Promotions Play a Major Role in Retailers' Localized Pricing Strategies"

While customers might balk at seeing an item priced higher in the brick-and-mortar store than in the online store, they're more likely to accept price differences marketed as promotions...

http://www.internetretailer.com

 

February 11, 2009

From ClickZ.com:

"How to Make E-Mail Campaigns More Meaningful"

A look at three e-mail campaign approaches based on content relevance...

http://www.clickz.com

 

February 9, 2009

From CNN Money:

"Online Marketing's Bright Spot:

In-Text Ads"

A funky hybrid of display and search advertising grows despite downturn...

http://money.cnn.com

 

February 8, 2009

From DM News:

"The 15 Worst Practices in Paid Search"

If you don't know what you want to achieve from your paid search campaign, you can't develop a strategy...

http://www.dmnews.com

 

February 6, 2009

From ClickZ.com:

"Classifying Brand and Generic Keywords"

Keyword terms and phrases are more than the foundation of any paid search engine advertising campaign, they are a bridge to the other form of search engine marketing:  organic search...

http://www.clickz.com

 

February 6, 2009

From DM News:

"Valentine's Day Offers E-mailers Opportunity"

Be it last minute shipping offers or specials that reach into the day, many people will be scrambling to get it together at the last minute and will be attracted to such offers...

http://www.dmnews.com

 

February 5, 2009

From MarketingProfs.com:

"Digital Alchemy:  How to Get Gold From the Fusion of Digital Marketing Elements"

Nine ways to create digital convergence between email marketing and social networking...

http://www.marketingprofs.com

 

February 2, 2009

From eMarketer:

"E-Mail Performance Steady"

E-mail remains a staple of nearly every digital marketing campaign, although its low cost puts it behind other tactics in terms of spending...

http://www.emarketer.com

About Customer

Service

 

February 27, 2009

From ClickZ.com:

"Building Optimization Into Your Business Culture"

Learn about your visitors, why they do what they do, and how you can better give them what they need and want...

http://www.clickz.com

 

February 26, 2009

From InternetRetailer.com:

"Multichannel Customers Are More Profitable"

The two most important enablers of cross-channel customer satisfaction are real-time inventory and customer updates and cross-channel content and product information management...

http://www.internetretailer.com

 

February 20, 2009

From ClickZ.com:

"Provide Benefits that Resonate in Your Ad Copy"

Searchers are looking to solve a need and are weighing factors other than price and promotion...

http://www.clickz.com

 

February 18, 2009

From Tech Web:

"Customer Satisfaction With E-Commerce Dips"

Online retailers fared better than other ecommerce sites, and almost all e-commerce sectors fared better than brick-and-mortar businesses...

http://www.techweb.com

 

February 16, 2009

From ClickZ.com:

"The Power of Persona-lization"

Customers have individual needs and different reasons to buy.  They're at different stages of the buying process.  Their motivations, largely driven by their unique personalities, are diverse.  To maximize ROI, a personalization campaign must address and effectively segment customers...

http://www.clickz.com

 

February 16, 2009

From InternetRetailer.com:

"Consumers Picking Up On In-Store Pickups"

Offering a store pickup option helps promote cross-channel shopping, and also gives merchants more opportunities to interact with customers as shoppers touch both the retailer's e-commerce store and its physical location...

http://www.internetretailer.com

 

February 11, 2009

From MarketingProfs.com:

"Seven Words That Will Make Your Web Site Worth Viewing"

Web site design is about more than layout, markup language, and technical wizardry.  Web site design is about communication; it's about turning advertising into content, and content into an experience that viewers will remember...

http://www.marketingprofs.com

 

February 5, 2009

From ClickZ.com:

"What to Expect After a Site Relaunch"

Surf through the new site as a user.  Click through 50 or so pages and see exactly what a user sees, including load time, redirection, and overall user experience...

http://www.clickz.com

 

February 3, 2009

From MarketingVOX:

"Online Merchandisers Retool Tactics to Drive Sales"

Merchants are implementing in-depth refined site search, providing guided navigation, and landing page sorts...

http://www.marketingvox.com

About Webstore

Management

 

February 26, 2009

From MarketingVOX:

"Optimizing Business Listings in Local Search"

Search engines have become the primary resource for seeking local services...

http://www.marketingvox.com

 

February 26, 2009

From ClickZ.com:

"Double Opt-In, Redux"

Examples of double opt-in to illustrate best and worst practices - and lessons learned...

http://www.clickz.com

 

February 25, 2009

From CNN Money:

"Web Hosting 101:

What to Look For"

Hosting experts say good support is the most crucial issue for a small business owner...

http://money.cnn.com

 

February 25, 2009

From E-Commerce Times:

"Telltale Signs of E-Commerce Fraud"

To identify e-commerce fraud, here are three red flags that all businesses should be aware of...

http://www.ecommercetimes.com

 

February 24, 2009

From InternetRetailer.com:

"Small Businesses Have Yet to Adapt to Consumers' Search Habits"

44% of the business owners say they don't have a web site, and 51% of those who do have a site describe it as fair or poor at acquiring new customers...

http://www.internetretailer.com

 

February 23, 2009

From E-Commerce Times:

"How to Build a Small-Business Web Site:  Outsource or DIY?"

Hosting your infrastructure is only a part of the many outsourcing options for small businesses...

http://www.technewsworld.com

 

February 23, 2009

From ClickZ.com:

"E-mail:  Evaluating Dedicated vs. Shared IP Addresses"

Whether you've got a dedicated IP address or are sharing one, always adhere to opt-in and other e-mail standards and best practices.  That's the best way to protect against deliverability issues...

http://www.clickz.com

 

February 21, 2009

From InternetRetailer.com:

"E-Retailers Review One-Third of Orders Manually to Fight Fraud"

Attempting to validate an order by contacting the customer directly is standard practice at 70% of all merchants in the survey and at 82% of the large merchants...

http://www.internetretailer.com

 

February 20, 2009

From InternetRetailer.com:

"Online Sales Eke Out 2% Growth in January"

48% of online sales took place at sites operated by multi-channel merchants versus web-only merchants...

http://www.internetretailer.com

 

February 19, 2009

From InternetRetailer.com:

"Web Sales Will Keep Taking Larger Share of Retail Pie"

Online retail sales will grow 11% this year to $156.1 billion, representing 6% of total retail sales...

http://www.internetretailer.com

 

February 18, 2009

From E-Commerce News:

"Search Sites Push Canonical Tag to Sweep Up Link Clutter"

Specialized canonical tags will help search engines do a better job of indexing Web sites that have duplicate URLs that all point to the same content...

http://www.ecommercetimes.com

 

February 18, 2009

From eMarketer:

"Coupon Sites Grow at a Fast Clip"

Coupon sites were the fastest-growing online category in November 2008, up 32% from October to 35.6 million visitors...

http://www.emarketer.com

 

February 17, 2009

From MarketingProfs.com:

"How to Fix a Leaky Web Site"

Six tips to help you plug leaks and optimize your Web site for more leads and sales...

http://www.marketingprofs.com

 

February 16, 2009

From MarketingProfs.com:

"Code Blue:  A First Aid Kit to Revive a Failing PPC Campaign"

Create a specific, compelling call to action by preparing the searcher for the end conversion...

http://www.marketingprofs.com

 

February 13, 2009

From eMarketer:

"Who's Online?"

The US Internet population will grow to nearly 200 million users this year...

http://www.emarketer.com

 

February 12, 2009

From Search Engine Watch:

"Give SEO Time!"

There are only 10 top positions in the search engines.  Chances are, many of those in the top 10 have been doing SEO for a while.  To compete with them, you'll have to do it for a while, too...

http://searchenginewatch.com

 

February 12, 2009

From InternetRetailer.com:

"Afraid of Fraud, 30% of U.S. E-Retailers Block Orders from Some Countries"

Merchants report that 4% of international orders turn out to be fraudulent - 3.6 times the domestic rate of 1.1%...

http://www.internetretailer.com

 

February 11, 2009

From Search Engine Watch:

"Five Methods to Build Links"

Set a goal to start placing one or two links back to your site per day.  In time, you'll start seeing your rankings rise and the traffic to your site increase...

http://searchenginewatch.com

 

February 10, 2009

From Search Engine Watch:

"How Strong Is Your Search?"

Slice up categories and product types.  This allows for an appropriate A/B testing model and can offer clarity between templates and content-specific data sets...

http://searchenginewatch.com

 

February 10, 2009

From ClickZ.com:

"Reporting and Analysis:

Understanding the Difference"

While it's important to understand how they did, too many companies stop there and don't seek out data to assess:  What can they do?

http://www.clickz.com

 

February 4, 2009

From InternetRetailer.com:

"Online Retail Sales to Grow 11% This Year to $156 Billion"

Consumers will still continue to shift their wallet share to the web channel, both because it continues to be a channel of convenience and because it is a channel where consumers are mostly likely to find favorable pricing...

http://www.internetretailer.com

 

February 4, 2009

From E-Commerce Times:

"What Keeps Customers Up at Night"

In the past few years, every type of business has been using the Internet and is using e-commerce to kind of drive their business...

http://www.ecommercetimes.com

 

February 4, 2009

From ClickZ.com:

"Maximize Survey Effectiveness"

Be careful of your language and question style.  It's easy to slip into your own business terminology or market-speak.  Your users probably won't understand either one...

http://www.clickz.com

 

February 4, 2009

From Search Engine Watch:

"Using Search to Help You with Search Engine Optimization"

Depending on your industry, certain trade journals or directories may be popular sites.  These sites usually rank well in the search results for many of the generic keywords that describe your industry.  Just make sure the site is trusted...

http://searchenginewatch.com

 

February 3, 2009

From Search Engine Watch:

"Is Your Landing Page Relevant?"

Structure page titles, header tags, or called out content (think bulleted lists) to include the search phrase you're targeting.  Let searchers make an immediate connection between what they're looking for and what you're offering...

http://searchenginewatch.com

 

February 3, 2009

From InternetRetailer.com:

"E-Commerce Sales Grew 6% in 2008 Despite Holiday Season Drop"

Web users conducted some 137 billion searches on the top five U.S. search engines in 2008, a 21% increase over 2007...

http://www.internetretailer.com

 

February 3, 2009

From ClickZ.com:

"Bye-Bye E-Mail?"

The days of standalone e-mails, with no integration or support for other channels, are over.  Mobile e-mail, social e-mail, and integrated e-mail rule...

http://www.clickz.com

 

February 2, 2009

From InternetRetailer.com:

"The Worse Things Get, The More Some Consumers Will Shop Online"

68% of recession shoppers and 79% of weekly web shoppers say they have purchased something online they wouldn't have otherwise because of a coupon or discount...

http://www.internetretailer.com

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