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Winning Internet Integration Strategies for Today's Retailer

 

 

e-RETAILING NEWS & OPINION ARCHIVES

August 2008

For the Archives Index, please click here

 

About Advertising

and Promotion

 

August 28, 2008

From iMarketing News:

"Local Search Marketing:

Diversify Your Media Mix"

Evaluate the criteria consumers use when they make buying decisions when you determine your target advertising message and/or keywords...

http://www.dmnews.com

 

August 25, 2008

From ClickZ.com:

"Getting Openers to Click"

What does your e-mail look like in the preview pane?  If you don't know, you should.  This is a strong opportunity, in addition to the sender address and subject line, to pull readers in and engage them...

http://www.clickz.com

 

August 22, 2008

From InternetRetailer.com:

"Retailer Spending on Web Display Ads Growing 20% per Year"

There is more to customer relationships than just driving a sale.  Well-targeted display media can end up being a much more profitable investment than cost-per-click ads based on too-popular keywords...

http://www.internetretailer.com

 

August 25, 2008

From InternetRetailer.com:

"The Web Will Make Up 28% of Smaller Firms' Ad Spend Next Year"

27% of small and medium businesses say their return on investment on pay-per-click ads is either extraordinary - over 20 times their spending on the program; or excellent - 10-20 times their spend...

http://www.internetretailer.com

 

August 20, 2008

From ClickZ.com:

"Buff Enough for a Tough Economy?  

Ten E-mail Exercises"

Never make the first paragraph more than a line and a half long.  Intersperse longer paragraphs with short, snappy one-sentence paragraphs for emphasis...

http://www.clickz.com

 

August 19, 2008

From iMarketing News:

"Online Content Management Is Key in Local Search"

A sound local search engine content marketing strategy comes down to optimizing your content, managing it, and knowing where to send it...

http://www.dmnews.com

 

August 18, 2008

From DM News:

"Email Marketers Miss Deliverability Opportunities"

Marketers are making adjustments to their email practices to increase user-friendliness and combat image blocking, problems with accreditation, and difficulty with site navigation...

http://www.marketingvox.com

 

August 18, 2008

From InternetRetailer.com:

"Offline Ads Inspire Consumers to Go Online to Research and Buy"

TV and print ads are the most likely offline formats to drive online search response...

http://www.internetretailer.com

 

August 14, 2008

From eMarketer:

"Online Ad Spending Update"

Advertisers in the US will spend $24.9 billion online this year...

http://www.emarketer.com

 

August 13, 2008

From MarketingProfs.com:

"The Power of Search Within a Complex Sales Cycle"

Every sales cycle - whether it's days, weeks, or months - goes through various stages, from inception to close.  Understanding how to market your business online positions you to take advantage of these stages and create leads every step of the way...

http://www.marketingprofs.com

 

August 13, 2008

From eMarketer:

"In Search of Integrated Campaigns"

Search engine marketing campaigns most often paired with print media...

http://www.emarketer.com

 

August 11, 2008

From InternetRetailer.com:

"Tweens Use Online Search when Researching Products"

Shoppers ages 10-to-14-year-olds frequently turn to the Internet to learn more about a product after seeing ads in other channels...

http://www.internetretailer.com

 

August 11, 2008

From ClickZ.com:

"Why Q4 Promotions Are an All-Year Affair"

Make sure promotions like buy one, get one free, 20% off, or free shipping all come with eligibility thresholds that the user wouldn't normally have...

http://www.clickz.com

 

August 8, 2008

From MarketingProfs.com:

"Are You Committing the Marketing Sin of Assumption?"

Make it easy to get to the good stuff - put it right there front and center on your homepage...

http://www.marketingprofs.com

 

August 7, 2008

From eMarketer:

"Search Popularity Draws Ad Dollars"

Reduced revenues due to the economy will entice some marketers to not only increase their paid search programs, but also potentially to bid higher for core keywords that give good results...

http://www.emarketer.com

 

August 6, 2008

From ClickZ.com:

"Who Says People Don't Respond to Long E-mail Copy?"

Put at least two action links in your body copy and track results.  If you find that you, too, get a significantly higher response to the second link, try these other tests...

http://www.clickz.com

 

August 5, 2008

From eMarketer:

"Economy Gives Web Coupons a Boost"

Nearly eight out of 10 printable coupon users said the Internet was one of the main places they went for coupons, while only 73.5% named newspapers as a top source...

http://www.emarketer.com

 

August 5, 2008

From DM News:

"Six Benchmarks for the Perfect Search Campaign"

Clicks, click-through rate and cost-per-click are the measuring sticks of most search campaigns, because they're the statistics most easily gleaned from online reports.  Judging a campaign's performance by these standards is not only misleading, it can cause an advertiser to waste significant investment...

http://www.dmnews.com

About Customer

Service

 

August 27, 2008

From MarketingProfs.com:

"Give 'Em What They Paid For"

Transactional messages like membership confirmations and shipping notifications show some of the highest open rates in the inbox.  Customers receiving these are engaged and they wait ready for you to reach out and seal the deal...

http://www.marketingprofs.com

 

August 26, 2008

From ClickZ.com:

"Understanding Your Visitors' Feelings"

What are the people who successfully check out from your site saying versus the people who start down the checkout process and don't complete?  Why are people leaving the site after they access the site view on one page?

http://www.clickz.com

 

August 22, 2008

From ClickZ.com:

"Seven Deadly Sins of Site Design"

Your site shouldn't be like Times Square.  Focused messages that don't distract from the user's primary purpose are a hallmark of a well-designed Web site...

http://www.clickz.com

 

August 20, 2008

From E-Commerce Times:

"An E-Tailer's Guide to Surviving the Down Economy"

Studies indicate that a typical Web site user decides on the credibility and value of the Web site they are browsing within the first 7 to 10 seconds of site arrival.  A credible Web site that is professional, well-designed and well-marketed, and that provides users with the functionality they need, is business-critical...

http://www.ecommercetimes.com

 

August 15, 2008

From ClickZ.com:

"Five Simple Tips for Lead-Generation Sites"

While it may be a best practice to limit visitor choices on landing pages, this certainly isn't a persuasive practice, especially for someone in the early stages of the buying process...

http://www.clickz.com

 

August 12, 2008

From ClickZ.com:

"Driving Offline Sales via Online"

The most called for service on most e-commerce sites is a comparison tool, so that consumers can look at their options side-by-side...

http://www.clickz.com

 

August 7, 2008

From ClickZ.com:

"Three Rules for Reconfirming E-Mail Lists"

How to gracefully retire addresses from an e-mail list...

http://www.clickz.com

 

August 4, 3008

From InternetRetailer.com:

"Web Coupon Printers Younger and Richer than Newspaper Coupon Clippers"

More than 70% of coupon clickers would provide their e-mail address, first and last name, and answer survey questions for a $2 coupon...

http://www.internetretailer.com

About Webstore

Management

 

August 29, 2008

From InternetRetailer.com:

"Online Communities and Videos Leading Design Trends"

A web site is an e-retailer's storefront, and just as bricks-and-mortar shops change their window displays, online merchants are constantly seeking new ways to draw in customers and prompt them to purchase...

http://www.internetretailer.com

 

August 28, 2008

From ClickZ.com:

"The Power of Reviews in Local Search"

Poor reviews and ratings can influence your rankings in local search engines...

http://www.clickz.com

 

August 28, 2008

From InternetRetailer.com:

"Men More at Ease Online and Spend More Freely than Women"

Women are more worried about the economy and about the security of online shopping...

http://www.internetretailer.com

 

August 27, 2008

From InternetRetailer.com:

"Catalogers Expect More Sales to Shift to the Web"

Web sales will account for 36% of total catalog retailer revenue this year, up from 31% in 2007...

http://www.internetretailer.com

 

August 26, 2008

From MarketingVOX:

"Local Online Media Offer Significant Ad Advantage"

Consumers trust advertising on local newspaper, magazine and television websites, and are very likely to take action after viewing ads on these sites...

http://www.marketingvox.com

 

August 26, 2008

From InternetRetailer.com:

"Rising Prices Top Concern of Online Shoppers"

Ratchet down your cost structure, wring every last cent of efficiency out of your systems, and be prepared to use price as the driver of your business...

http://www.internetretailer.com

 

August 21, 2008

From MarketingProfs.com:

"Top 5 Legitimate SEO Techniques That Will Help Your Business Get Found"

The page title of each Web page is the most important on-page SEO factor...

http://www.marketingprofs.com

 

August 20, 2008

From MarketingProfs.com:

"The Latest SEO Trends and Metrics:  What's Hot, What's Not"

Seven SEO key performance indicators...

http://www.marketingprofs.com

 

August 19, 2008

From MarketingVOX:

"US Retail E-commerce Sales Up 2.9% in Q2"

US retail e-commerce sales in Q2 were an estimated $34.6 billion, an increase of 2.9 percent from the first quarter...

http://www.marketingvox.com

 

August 19, 2008

From MarketingProfs.com:

"A Six-Step Web-Branding Blueprint for the Experience Economy"

The experience economy demands a new way of thinking about your audience and exactly what it is you're selling...

http://www.marketingprofs.com

 

August 18, 2008

From ClickZ.com:

"Top 10 Resources for Search Engine Optimizers"

SEO basics to get Web sites to rank better in search engine results...

http://www.clickz.com

 

August 15, 2008

From E-Commerce Times:

"Where There's a Web, There's a Way:  A Business Guide to Getting Social"

With a potential market of millions of consumers, the key to any Web 2.0 outreach is getting a handle on your goals and your real audience...

http://www.ecommercetimes.com

 

August 14, 2008

From MarketingProfs.com:

"Email Hygiene:  Six Ways to Polish Your List"

Permission is perishable.  Just because you received permission to send emails to a prospect three or six months ago doesn't mean they're still interested - especially if you're an infrequent emailer...

http://www.marketingprofs.com

 

August 13, 2008

From InternetRetailer.com:

"To Gain More Exposure, Some Retailers Have Begun Reaching Out to Bloggers"

An educational and entertaining blog will bond customers to retailers, creating customer loyalty that in the end will translate into sales...

http://www.internetretailer.com

 

August 12, 2008

From iMarketing News:

"Hitting Your Target Every Time with Local Search"

Five reasons you should use local search...

http://www.dmnews.com

 

August 8, 2008

From ClickZ.com:

"Reputation, PPC Search, and SEO:  Harmony or Discord"

One's PPC conversion rate may in fact be influenced by reputation degradation that was earlier thought of only as a SEO problem...

http://www.clickz.com

 

August 8, 2008

From MarketingVOX:

"Branded-Content Sites Serve Superior Ad Results"

Branded-content sites have a notably greater impact at the points where consumers are establishing brand preference and making purchase decisions...

http://www.marketingvox.com

 

August 7, 2008

From iMarketing News:

"Happy Holidays Forecast for E-Commerce"

Though conventional e-commerce wisdom had said that online retailers should focus on retention because the number of new consumers in the channel was drying up, retailers are starting to acquire a new type of customer - largely due to the economic environment...

http://www.dmnews.com

 

August 6, 2008

From E-Commerce Times:

"The Online Social Shop Till You Drop Party"

It's no fun shopping alone.  That's the theory behind social shopping, a trend that combines social networking with e-commerce.  It's a trend that's coming into its own as increasing...

http://www.ecommercetimes.com

 

August 5, 2008

From ClickZ.com:

"Examining Analytics Across Multiple Online Platforms"

The first step is to establish ways to differentiate traffic and conversions generated by each forum.  This can be accomplished though any number of methods like ID tags or unique landing pages...

http://www.clickz.com

 

August 1, 2008

From ClickZ.com:

"A Guide to Common Testing Challenges"

Testing well is hard work and uses resources: time, effort, and cash...

http://www.clickz.com

 

August 1, 2008

From InternetRetailer.com:

"Online Retail Sales Growth Slows, But Far Outpaces Offline Growth"

Online sales in the second quarter totaled $31 billion, up 14% from $27.2 billion a year ago...

http://www.internetretailer.com

For the Archives Index, please click here

 

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