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Winning Internet Integration Strategies for Today's Retailer

 

 

e-RETAILING NEWS & OPINION ARCHIVES

August 2007

For the Archives Index, please click here

 

About Advertising

and Promotion

 

August 31, 2007

From DM News:

"New Breed of Local Search Ads for the SMB"

Local SEM is suited to two specific buying cycles:  immediate need, low consideration, when the consumer need is so urgent it precludes extensive price or feature and service research; and longer-term need, higher consideration...

http://www.dmnews.com

 

August 31, 2007

From InternetRetailer.com:

"How to Engage Customers in E-mail Marketing"

An effective way of combining analytics and e-mail marketing is to e-mail customers soon after they abandon a shopping cart with an offer to help complete a purchase through simple shopping advice...

http://www.internetretailer.com

 

August 30, 3007

From eMarketer:

"Online Advertisers Start to Think Locally"

A number of factors are set to accelerate growth in local online advertising:  the wealth of small and midsize companies potentially available as online advertisers, the increased use of local Internet sites and services by individuals, and the development of local online ad networks connected with local media...

http://www.emarketer.com

 

August 24, 2007

From iMarketing News:

"Tips to Drive Web Traffic"

Rarely used - but extremely effective - are offline campaigns that overtly state search keyword:       ...

http://www.dmnews.com

 

August 22, 2007

From iMarketing News:

"How Video Will Transform E-mail Marketing"

If viewers cannot decide whether or not to view the video, pause it or control the volume, they'll likely be annoyed.  So make sure they have control of the videos you send...

http://www.dmnews.com

 

August 21, 2007

From MarketingProfs.com:

"The Seven Dirty Words You Can't Say in Email Subject Lines (Plus 100 Others

You Shouldn't Use, Either)"

Top 100 words NOT to use in your subject lines...

http://www.marketingprofs.com

 

August 17, 2007

From E-Commerce Times:

"Stretching the Budget Even Further"

Feature your Web site in all your other media advertising, including business cards, bumper stickers and the like.  Put your URL everywhere...

http://www.ecommercetimes.com

 

August 13, 2007

From ClickZ.com:

"E-Mail Sender Lines:  Do's and Don'ts"

Over half of recipients use the sender line to decide whether to open and read an e-mail message...

http://www.clickz.com

 

August 10, 2007

From Marketing Charts:

"Shoppers Research Online, Buy Locally; Still Rely on Yellow Pages"

82% of online local searchers follow up offline, via an in-store visit, phone call, or purchase...

http://www.marketingcharts.com

 

August 10, 2007

From ClickZ.com:

"Which Test First?"

Start testing the campaign segments that can make a significant difference in profitability.  Whatever part of your campaign will make you the most money is the element you should test first...

http://www.clickz.com

 

August 7, 2007

From ClickZ.com:

"Going Local on the Web"

Six steps to launch a successful online local campaign...

http://www.clickz.com

 

August 7, 2007

From iMarketing News:

"Weekend E-mail Drives Weekend Sales"

When it comes to e-mail, Saturday and Sunday have higher open and click-through rates than any weekday...

http://www.dmnews.com

 

August 6, 2007

From ClickZ.com:

"Analyze This, That, and the Other"

In the true sense of getting the big picture about online performance, we must look at the entire marketing optimization process...

http://www.clickz.com

 

August 3, 2007

From InternetRetailer.com:

"Retailers Have a Lot to Learn about E-mail Marketing"

Only 3% of major online retailers use a double opt-in subscription process...

http://www.internetretailer.com

 

August 1, 2007

From iMarketing News:

"E-mail Marketing Is Working.

Now, About Those Landing Pages" 

Because landing pages have five standard calls to action, it's necessary to decide on the primary objective for the page, and optimize the page accordingly...

http://www.dmnews.com

About Customer

Service

 

August 29, 2007

From eMarketer:

"Buyers Transact at All Retail Channels"

More than three-quarters of consumers say notification of shipping and order fulfillment was very important to their online shopping experiences...

http://www.emarketer.com

 

August 28, 2007

From The Globe and Mail:

"Online Apparel Tries to Sell the Perfect Fit"

Overcoming buyer worries about sizes is a key to building a successful clothing business online...

http://www.reportonbusiness.com

 

August 27, 2007

From InternetRetailer.com:

"Ready or Not, Consumers Expect a Cross-Channel Experience"

65% of consumers expect to be able to cancel or modify an order via a store, the web site or a call center regardless of which channel they used to place the order...

http://www.internetretailer.com

 

August 24, 2007

From InternetRetailer.com:

"Few Web Sites Are Designed to Be Relevant and Engaging"

Most web sites dole out the same experience to every user, regardless of who they were and why they came to the site...

http://www.internetretailer.com

 

August 20, 2007

From E-Commerce Times:

"Is Personalized Merchandising Becoming an E-Commerce Reality?"

The sheer breadth and unpredictability of shoppers' searching habits make it impossible to manually "searchandise" the thousands of search queries that are entered every day on major sites...

http://www.ecommercetimes.com

 

August 16, 2007

From ClickZ.com:

"Online Shoppers Take Their Time"

Five steps to help customers choose to buy your offerings...

http://www.clickz.com

 

August 13, 2007

From InternetRetailer.com:

"More Merchants Are Mastering Buy Online/Pick-up In-store"

Product locators allow online shoppers to check whether an item is available in a specific store...

http://www.internetretailer.com

 

August 7, 2007

From E-Commerce Times:

"Creating Opportunities to Chat With Online Customers"

Companies that deliver personalized cross-channel experiences for their customers using click to call and click to chat have increased sales conversions, reduced Web site abandonment, and improved service efficiency dramatically...

http://www.ecommercetimes.com

 

August 6, 2007

From E-Commerce Times:

"A New Era of Competition"

Smart retailers make it easy for consumers to compare and save items they are interested in while shopping on a single site...

http://www.ecommercetimes.com

 

August 2, 2007

From ClickZ.com:

"Seven Ways to Make Every Page a Home Page"

Understand how users move through your site to better serve them, build better customer relationships, and keep visitors moving around and returning to your site...

http://www.clickz.com

About Webstore

Management

 

August 31, 2007

From ClickZ.com:

"Conversion Rate Basics"

How much time, money, and resources do you spend optimizing your conversion rate?

http://www.clickz.com

 

August 29, 2007

From ClickZ.com:

"Page Views vs. Time Spent:

Balance Competing Metrics"

The easier it is to keep a profile, an account, purchase history, and personal preferences up to date, the better the chance the content served to visitors on the basis of their profiles will satisfy them...

http://www.clickz.com

 

August 27, 2007

From ClickZ.com:

"Search as a Branding Vehicle"

But what about all those searches without commercial intent?  Are great branding opportunities there?

http://www.clickz.com

 

August 27, 2007

From CNET:

"On the Net, Pocket Change Is Not Easily Spent"

Micropayments are here, they just have not evolved in the way that everybody expected...

http://news.com.com

 

August 24, 2007

From eMarketer:

"Sizing Up Apparel Online"

Online sales of apparel, footwear and accessories (excluding jewelry) will reach $22.1 billion in 2007, a 21% increase over 2006...

http://www.emarketer.com

 

August 23, 2007

From The Globe and Mail:

"Fighting Click Fraud:  Is It Really Down for the Count?"

The latest figures show the industry's average click fraud rate was 15.8 per cent in the second quarter of 2007, up from 14.1 per cent last year...

http://www.theglobeandmail.com

 

August 23, 2007

From DM News:

"Offline Media Motivates Consumers to Search"

Company, product and service names are the most commonly used keyword types.  In 44 percent of the cases, that keyword is the company name...

http://www.dmnews.com

 

August 23, 2007

From eMarketer:

"Most Moms Research Products on Web"

Nearly two-thirds of women reported using a search engine to gather more information after seeing an advertisement...

http://www.emarketer.com

 

August 22, 2007

From SearchEngineWatch:

"Can PPC Listings Affect Organic Rankings?"

Combining the 1-2 punch of organic plus paid can increase not only your click-thru rate, but also ultimately your conversion rate as well...

http://searchenginewatch.com

 

August 22, 2007

From MarketingProfs.com:

"Seven Ways Your Company Can Harness the Power of Blogs"

Blogs make getting the official word out about your company amazingly simple...

http://www.marketingprofs.com

 

August 21, 2007

From eMarketer:

"Retail E-Commerce Sales Strong in Q2"

Estimated US retail e-commerce sales for the second quarter of 2007 totaled $31.8 billion.  That is up 20.7% from the second quarter of 2006...

http://www.emarketer.com

 

August 17, 2007

From CNET:

"Niche E-tailers Attract Bargain Hunters"

Think of a retail boutique with a very, very limited range of products and bargain basement prices.  Now, put that on the Internet and you have the next big thing in online shopping...

http://news.com.com

 

August 15, 2007

From MarketingProfs.com:

"Does Web 2.0 Make Copy and Content Less Important?"

When you welcome interaction with your readers, it becomes even more important that the site's professionally written content and copy be of the highest quality.  Every word you write and every opinion you share will be open to public scrutiny...

http://www.marketingprofs.com

 

August 15, 2007

From ClickZ.com:

"Holiday Shopping:  Wrap It Up"

We're about 100 days in front of U.S. Thanksgiving Day, so there's no time to waste implementing these traffic-building tips to help your site attain optimal search engine visibility just in time for the holiday sales surge...

http://www.clickz.com

 

August 14, 2007

From E-Commerce Times:

"Making Friends With Search Engines"

Don't make your keyword list a wish list by including every word that could eventually be related to your business.  Keep it to five or so keywords that are relevant today...

http://www.ecommercetimes.com

 

August 13, 2007

From The New York Times:

"Manufacturers Find Ways to Navigate Web Retailing"

Manufacturers are getting used to having some of their products rejected by retailers and thus have more incentive to try to move those products through the Web...

http://www.nytimes.com

 

August 9, 2007

From E-Commerce Times:

"Is It Time to Scale Up?  Signs of E-Commerce System Strain"

End-user monitoring tools coupled with deep diagnostic information can help organizations know when they have a problem and can also trace transaction problems to the source of bottlenecks...

http://www.ecommercetimes.com

 

August 8, 2007

From MarketingProfs.com:

"Bounce Rate as Sexiest Web Metric Ever"

Bounce rate measures quality of traffic you are acquiring...

http://www.marketingprofs.com

 

August 6, 2007

From MarketingVOX:

"Online Merchants Increasing E-Commerce Budgets for Apps and Services"

44.7 percent of retailers expect to purchase a new order management system within 24 months...

http://www.marketingvox.com

 

August 3, 2007

From ClickZ.com:

"Obsessed With the Competition"

When you test landing pages, the objective is to improve marketing metrics over the current baseline.   Important metrics typically include conversion rate, order size, order profitability, lead quality...

http://www.clickz.com

 

August 2, 2007

From MarketingVOX:

"Social Commerce Gaining Ground among Online Retailers"

Tapping into social commerce can be a great way of gaining a competitive advantage, for example through ratings and reviews...

http://www.marketingvox.com

 

August 1, 2007

From ClickZ.com:

"If Harry Potter Did SEO"

SEO tactics, much like the travails in the Harry Potter saga, have grown more complex over time.  There's a guise of secrecy imbued in constructing strategic SEO strategies...

http://www.clickz.com

 

August 1, 2007

From CNET:

"U.S. Online Merchants Look to Canada"

Not only are more American-based retailers offering goods to Canadians online, but the Web sites they are building are also starting to more fully take into account issues like shipping, taxes, and even language differences...

http://news.com.com

 

August 1, 2007

From InternetRetailer.com:

"Q2 Online Sales Pick Up the Pace, Growing 23% Over Year-Ago Quarter"

For the first half of the year, online retail sales were $55.1 billion, up 20% from $46.1 billion in the first half of 2006...

http://www.internetretailer.com

For the Archives Index, please click here

 

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