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Winning Internet Integration Strategies for Today's Retailer

 

 

e-RETAILING NEWS & OPINION ARCHIVES

August 2006

For the Archives Index, please click here

 

About Advertising

and Promotion

 

August 31, 2006

From DM News:

"Transactional Messaging:  The Next Big Wave in E-mail and Multichannel Marketing"

When used correctly, transactional messaging can improve the customer service experience, resulting in increased customer retention, additional sales, and greater operating efficiencies...

http://www.dmnews.com

 

August 31, 2006

From eMarketer:

"The Ethics of Online Marketing to Kids"

Seven principles by which advertisers should self-regulate in relation to marketing specifically directed to children...

http://www.emarketer.com

 

August 29, 2006

From eMarketer:

"Marketing to Kids Online"

Online games are something that kids are very familiar with, but it's crucially important for kids to learn what is marketing and what is simply a fun game...

http://www.emarketer.com

 

August 23, 2006

From ClickZ.com:

"Ten E-Mail Starters to Break Writer's Block"

A proven winner:  one intriguing question in the subject line, followed by the answer in the body of the e-mail...

http://www.clickz.com

 

August 21, 2006

From InternetRetailer.com:

"Consumers More Open to E-mail from Restaurants than from Retailers"

Retail marketing e-mails were opened by only 35.3% of recipients; by comparison, restaurants shot off the scales with a 167.7% open rate (exceeding 100% occurs by way of pass-along and reopened e-mail)...

http://www.internetretailer.com

 

August 21, 2006

From ClickZ.com:

"Clarity on Best Day to E-Mail"

Wednesday delivery allows consumers to plan their weekends and drives them to shopping experiences...

http://www.clickz.com

 

August 18, 2006

From The Globe and Mail:

"On-line Marketing?  Be Certain It Fits Your Needs"

Start with your business, and consider what is the best way to reach customers.  The mistake some people make is that they look at the on-line marketing tactic first, and not at their business...

http://www.theglobeandmail.com

 

August 14, 2006

From eMarketer:

"Who's Getting Your E-Mail Message?"

Home and work users have different preferences...

http://www.emarketer.com

 

August 14, 2006

From ClickZ.com:

"E-Mail Is a Direct Response Medium"

How can you position your company to use e-mail to its fullest potential?

http://www.clickz.com

 

August 9, 2006

From ClickZ.com:

"Is Q4 Consumer Behavior Aberrant?"

When testing ads or promotions, go broad.  Stay at the category level or offer a discount instead of a special deal on a specific product.  Remember, the consumer's fishing and may not have an exact target in mind...

http://www.clickz.com

 

August 9, 2006

From iMarketing News:

"Online Retail Shifts Away From Price-Based Promotions"

Retailers rank e-mail marketing as the most important demand- generation activity for holiday success...

http://www.dmnews.com

 

August 4, 2006

From eMarketer:

"E-Mail Plus Word-of-Mouth:

A Marketing Revolution"

Messages that were once welcomed can be seen as spam if marketers press too hard, are too obvious, or imagine that word- of-mouth can be direct-marketed in today's increasingly consumer controlled marketplace...

http://www.emarketer.com

 

August 2, 2006

From ClickZ.com:

"Deliverability Felonies:

The Bottom 10"

Still think all you have to do is hit to get your e-mail message into 100 percent of your recipients' inboxes?

http://www.clickz.com

 

About Customer

Service

 

August 30, 2006

From InternetRetailer.com:

"The User Experience at the Center of Retail Site Design"

Education has become a big part of selling.  We're being tasked with developing sites that are also educating users on the product, service, and what the overall system and company have to offer...

http://www.internetretailer.com

 

August 30, 2006

From ClickZ.com:

"All About Site Searchiness"

Keywords should be woven naturally into your site's content, not forced into overtly repetitive statements that tend to confound visitors and make them wary of the site...

http://www.clickz.com

 

August 28, 2006

From ClickZ.com:

"Seven Tips for Effective Landing Pages"

Having the same image on the landing page and in the e-mail quickly lets readers know they're in the right place...

http://www.clickz.com

 

August 24, 2006

From iMarketing News:

"Web Site Revamp Didn't Work?  Look at User Behavior"

Four tools to find out where usability problems are occurring and to repair the damage...

http://www.dmnews.com

 

August 16, 2006

From TechWeb News:

"Blogs, Wikis, Forums Sway Consumer Opinion"

77 percent of online shoppers read consumer product reviews and ratings...

http://www.techweb.com

 

August 7, 2006

From the New York Times:

"Salesmanship Comes to the Online Stores, But Please Call It a Chat"

Making this process social is important, because the acquisition of goods has never been just about the acquisition of goods...

http://www.nytimes.com

 

August 2, 2006

From iMarketing News:

"Internet is Growing in Use for Repeat Online Orders"

Consumer shopping carts being saved on exiting the site increases in importance...

http://www.dmnews.com

 

About Webstore

Management

 

August 31, 2006

From ClickZ.com:

"Four Steps Every Business Can Take to Improve Local Search Results"

Make sure your physical address is prominently displayed on your Web site.  This tells search engines what "local" means to you...

http://www.clickz.com

 

August 29, 2006

From InternetRetailer.com:

"June's Online Sales Grow 30% Over Last June"

Online retail sales in June reached $7.32 billion...

http://www.internetretailer.com

 

August 29, 2006

From E-Commerce Times:

"Backing Up Your Web Site Data:  An Overlooked Necessity"

Have written policy and procedures in place on how a restore from backup should be handled. In a time of crisis, this will cut down on confusion and allow the process to move along more smoothly...

http://www.ecommercetimes.com

 

August 28, 2006

From SearchEngineWatch:

"Winning Big With a Small Search Marketing Budget"

Local search campaigns are a great way for small-and medium-sized companies to reach searchers in a very focused manner at far less cost than national efforts...

http://searchenginewatch.com

 

August 28, 2006

From iMarketing News:

"Transactions Shifting Online at Multi-Channel Retailers"

The average transaction size for web sites surpassed those for catalogs for the second year in a row - $116 versus $102...

http://www.internetretailer.com

 

August 25, 2006

From iMarketing News:

"Determining Visitor Intent:  Analyzing Search Terms Used Within Your Site"

When analyzing your internal search queries for the first time, you'll be surprised by some of the phrases, terminology and common misspellings that visitors use in a search query...

http://www.dmnews.com

 

August 25, 2006

From InternetRetailer.com:

"Consumer-Generated Content Moving Toward Wider Adoption Online"

Think putting customer feedback online will only surface bad reviews?  Think again...

http://www.internetretailer.com

 

August 25, 2006

From ClickZ.com:

"Building Loyalty in the Off Season"

Instead of just concentrating on retaining customers after Q4, find ways to jumpstart buying leading up to it...

http://www.clickz.com

 

August 23, 2006

From MarketingProfs.com:

"Bypassing the Search Engine:  Using Direct Navigation to Your Advantage"

More than two-thirds of daily global Internet users arrive at a Web site via direct navigation, compared with just 14 percent from search engines...

http://www.marketingprofs.com

 

August 22, 2006

From eMarketer:

"Online Retailers Continue to Ring Up Impressive Sales"

US Web retailers sold $49.3 billion worth of products (excluding online travel and event tickets), a 24.2% rise over online sales in the same period last year...

http://www.emarketer.com

 

August 22, 2006

From iMarketing News:

"Are Your Analytics Tools Working For or Against You?"

Making sure you're measuring the right items and in the correct way is crucial...

http://www.dmnews.com

 

August 22, 2006

From eWeek.com:

"E-Tailers Listen Better with People, Worse with Servers"

Reports show that retailers are getting better at answering customer e-mail, but this summer's load handling statistics predict a very crashy Christmas...

http://www.eweek.com

 

August 18, 2006

From DM News:

"Multichannel Merchandise Profit and Loss"

Developing a multichannel merchandise profit and loss statement is critical to understanding how various merchandise classifications perform...

http://www.dmnews.com

 

August 18, 2006

From ClickZ.com:

"Building More Effective Contact Us Pages"

Four common "contact us" mistakes and solutions...

http://www.clickz.com

 

August 17, 2006

From InternetRetailer.com:

"Add-to-Cart Rate 6%-15% Higher with Enriched Products Content"

Sites must also serve shoppers who are still making up their minds, with features such as enriched content to help the decision process...

http://www.internetretailer.com

 

August 16, 2006

From MarketingProfs.com:

"Ten Effective SEO Design Tips (to Impress Visitors and Search Engines)" 

Putting your keywords within the title description tag of your pages is one of the most important search engine optimization techniques...

http://www.marketingprofs.com

 

August 15, 2006

From ClickZ.com:

"Focusing on the Things That Matter"

Is your Web analytics team dividing its time effectively?

http://www.clickz.com

 

August 11, 2006

From iMarketing News:

"The Search Road Less Taken"

The benefits from SEO continue long past the initial efforts.  With pay-per-click bid costs rising, investing time in building a no-cost- per-click program through SEO makes more sense than ever...

http://www.dmnews.com

 

August 10, 2006

From DM News:

"Tis the Season to Make Holiday Plans"

No paid search campaign is as successful on day one as it is on day 30, or 60.  Right now is the perfect time to figure out which product and keyword categories provide the important combination of volume and profitable transactions...

http://www.dmnews.com

 

August 8, 2006

From InternetRetailer.com:

"When Web Hosting Turns into a Disaster"

Subscribing to a web hosting service first requires a retailer to identify and fully understand their current and future business requirements...

http://www.internetretailer.com

 

August 7, 2006

From ClickZ.com:

"Link-Building Basics"

It's not about the sheer number of links you have.  It's about the links' quality...

http://www.clickz.com

 

August 4, 2006

From TechWeb News:

"Online Retail Spending Expected To Top $100 Billion This Year"

Online spending overall to reach $170 billion, including $102 billion in non-travel e-commerce...

http://www.techweb.com

 

August 4, 2006

From ClickZ.com:

"The Power of the About Us Page"

Properly written, an "About Us" page can provide some serious buying resolve to certain customer segments...

http://www.clickz.com

 

August 3, 2006

From iMarketing News:

"Not-So-Obvious Tips for the Back End"

Five tips for online retail entrepreneurs as they begin to grow...

http://www.dmnews.com

 

August 3, 2006

From E-Commerce Times:

"Can a Small Biz Make It Online?"

Most small companies overlook the most important growth dependency - customer input...

http://www.ecommercetimes.com

 

August 1, 2006

From eMarketer:

"Slow Christmas Shopping This Year?"

A number of indicators point to a slower than usual holiday shopping season.  Will an offline slowdown in holiday sales translate into an online speed up?

http://www.emarketer.com

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