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Winning Internet Integration Strategies for Today's Retailer

 

 

e-RETAILING NEWS & OPINION ARCHIVES

April 2008

For the Archives Index, please click here

 

About Advertising

and Promotion

 

April 29, 2008

From MarketingProfs.com:

"Time to Wake Up to Email HTML Standards"

The purpose of email marketing is defeated when the message never gets through due to coding and design issues.  Broken links and images could make the difference between a sale and an opt-out...

http://www.marketingprofs.com

 

April 25, 2008

From MarketingProfs.com:

"Multivariate Testing:

An Introduction"

What's important to understand about multivariate testing is that it not only shows you which combination of elements generate more sales or pull more leads but also reveals which individual elements influence visitor behavioral versus those that do not...

http://www.marketingprofs.com

 

April 22, 2008

From Marketing Charts:

"Print Newspaper Ads Drive Online Research, In-Store Purchases"

56% of internet-using newspaper readers researched or purchased at least one product they saw advertised in the newspaper in the last month...

http://www.marketingcharts.com

 

April 22, 2008

From E-Commerce News:

"The Internet Runs on Ad Billions"

Internet advertising revenues topped US$21 billion in 2007...

http://www.ecommercetimes.com

 

April 21, 2008

From DM News:

"A Good Plan Keys E-Mail Success"

Would you ever just send a postcard to your entire database without first thinking through every test, content and offer iteration?  Not likely - so why do it with e-mail?

http://www.dmnews.com

 

April 21, 2008

From eMarketer:

"E-Mail Marketing Still Works"

Traditionally, marketers believed that relevancy meant pushing content that is based on stated preferences or behavior, but companies need to update their view of what is relevant...

http://www.emarketer.com

 

April 17, 2008

From MarketingProfs.com:

"What Not to Do for Email Marketing Done Right"

Is it really necessary to send four emails each week about the latest sale?  Think long and hard about the number of touch points.  Retailers are notorious for overdoing it...

http://www.marketingprofs.com

 

April 14, 2008

From MarketingProfs.com:

"How to Make Email Marketing More Mobile-Friendly"

HTML links can be used in but should be used sparingly and only if the call-to-action link is also enabled for mobile devices...

http://www.marketingprofs.com

 

April 11, 2008

From ClickZ.com:

"E-mail Secrets of a Top Converting Web Site"

Work toward a 60:40 image-to-text ratio in promotional e-mail.  Image-only creative is a big no-no...

http://www.clickz.com

 

April 11, 2008

From E-Commerce Times:

"Creating an E-Mail Contact Strategy:  Follow the Customer's Lead"

What do you have to say that your readers want to hear?

http://www.ecommercetimes.com

 

April 10, 2008

From ClickZ.com:

"Five Fundamentals of Integrated Marketing"

An organization that excels at integrated marketing puts the customer at the center of its strategy and executes extremely well across channels and lines of business...

http://www.clickz.com

 

April 9, 2008

From eMarketer:

"Eyeing Prices as Search Keeps Growing"

Reasons for SEM (search engine marketing) spending growth include advertiser demand, rising keyword and pay-per-click campaign costs, small-to-midsized business SEM use and increased behavioral and demographic targeting...

http://www.emarketer.com

 

April 4, 2008

From ClickZ.com:

"Top Five E-mail Marketing Best Practices"

Before you send an e-mail, make sure the action you want the user to take is extremely clear...

http://www.clickz.com

 

April 3, 2008

From InternetRetailer.com:

"Retailers Digging Deeper with Search Marketing Analytics"

After a search campaign hands a visitor off to a retail site, there's a lot of information about what the visitor does that most marketers don't have...

http://www.internetretailer.com

 

April 2, 2008

From MarketingProfs.com:

"Real-Time Messaging:  Targeted Email Communications to Drive Web Site Traffic and Increase ROI"

Triggered messages yield 9 times the ROI of traditional batched messages...

http://www.marketingprofs.com

About Customer

Service

 

April 28, 2008

From InternetRetailer.com:

"Consumers Will Register If There's Something In It For Them"

Making registration optional allows firms to close as many sales as possible online but still offer incentives and a streamlined ordering process to customers who are ready to step up their level of engagement with the firm...

http://www.internetretailer.com

 

April 24, 2008

From E-Commerce Times:

"A Rave Review for Social Navigation"

Customer product reviews are evolving from window dressing on product detail pages into a central element in the online customer experience...

http://www.ecommercetimes.com

 

April 22, 2008

From ClickZ.com:

"Boomers and Beyond:  Targeting the 50-Plus Audience Online"

Boomers have an attention span greater than 10 seconds.  You can actually say something meaningful and appeal to a boomer...

http://www.clickz.com

 

April 21, 2008

From Opinion Research Corporation:

"Misrepresented Items, Lack of Customer Support Sabotage Online Shopping Experience"

Failing to meet customers' expectations at any point along the buying continuum - from login to receipt of item - can have an adverse impact on the customer's perception of not only the store, but the brand as well...

http://www.opinionresearch.com

 

April 18, 2008

From MarketingVOX:

"Consumers Return to Online Shopping Sites That Embrace Web 2.0"

35 percent of online consumers say they're most likely to return to a shopping website if it makes recommendations on products or services for sale....

http://www.marketingvox.com

 

April 15, 2008

From MarketingProfs.com:

"Redesigning Web Sites to Put Customers in Charge of Their Experience"

Conversion on interior pages is just as important as on the homepage given that visitors often enter the site on interior pages.  Pages should have persistent calls to action and provide easy access to the rest of the site...

http://www.marketingprofs.com

 

April 14, 2008

From InternetRetailer.com:

"Internet Users More Open to Tracking When Sites Adopt Privacy Policies"

59% of online consumers say they are uncomfortable when sites use consumers' web activities to serve up ads deemed relevant to those consumers...

http://www.internetretailer.com

 

April 8, 2008

From ClickZ.com:

"What Online Engagement Means to Your Web Site"

Don't let engagement become a cop-out to avoid measuring what really matters.  Companies must define what success means to them and their customers...

http://www.clickz.com

 

April 4, 2008

From eMarketer:

"Multi-Channel Retailers Struggle with Multiple Challenges"

Retailers need to move to one process that gets product and customer information into all channels' systems from a single point of control...

http://www.internetretailer.com

 

April 3, 2008

From InternetRetailer.com:

"Consumers Don't Like Being Tracked, Even If It Means More Relevant Online Ads"

Education once again appears to be the key to finding a constructive balance between behavioral targeting and consumer privacy...

http://www.internetretailer.com

 

April 2, 2008

From ClickZ.com:

"Spring Cleaning...for Cookies?"

Most consumers have an incomplete and mistaken understanding of how cookies work and what information they capture...

http://www.clickz.com

About Webstore

Management

 

April 30, 2008

From eMarketer:

"Canada E-Commerce Growing Quickly"

Customers outside Canada generated almost one out of every five dollars in online sales in the private sector...

http://www.emarketer.com

 

April 28, 2008

From eMarketer:

"Affluent Prefer Buying Online"

70% of US consumers with over $100,000 in discretionary household income prefer online buying to the in-store experience...

http://www.emarketer.com

 

April 24, 2008

From ClickZ.com:

"Content Optimization:  Creating a Master Keyword List"

Go to your Web site analytics program, capture all of the words and phrases that send traffic to your site...

http://www.clickz.com

 

April 23, 2008

From eMarketer:

"Expectant Moms Spread the Word Online"

87% of female Internet users will mention a favored product in conversation and 64% will forward an e-mail link to others...

http://www.emarketer.com

 

April 23, 2008

From InternetRetailer.com:

"Familiarity Breeds Conversion in E-Mail Marketing"

Consumers who have been receiving e-mail messages by choice for at least two years are more likely to click on links in those e-mails than those with less tenure and more likely to make an online purchase as a direct result of an e-mail pitch...

http://www.internetretailer.com

 

April 23, 2008

From MarketingProfs.com:

"Getting Started With Segmentation:  It's Not Just Reach/Frequency/Money"

What is the goal?  Is it more product variety, more new customers, higher spend, more average spend, more lifetime spend?  Let the data tell you instead of you telling the data where those boundaries and thresholds are...

http://www.marketingprofs.com

 

April 22, 2008

From ClickZ.com:

"Increase Your Post-Online Conversions"

One of the most valuable things you can get visitors to do is request more information and start a dialogue with your company and you want to increase the percentage of visitors who do this.  But some common pitfalls far too often aren't considered...

http://www.clickz.com

 

April 21, 2008

From MarketingProfs.com:

"All Search Engines Love Spiders:  How Meta Commands Can Help You Love Them Too"

Six popular meta commands and reasons you might want to use them (or not)...

http://www.marketingprofs.com

 

April 17, 2008

From eMarketer:

"Searching for SEO"

The days of sifting through seven pages of search results are over.  These days, many search users start over if they don't find what they want on page one...

http://www.emarketer.com

 

April 17, 2008

From MarketingVOX:

"Profiles, Usage Patterns of US Internet Visitors Analyzed"

US at-home and at-work internet users - numbering some 221 million - log an average of 60 sessions/visits per month...

http://www.marketingvox.com

 

April 16, 2008

From InternetRetailer.com:

"Online Shoppers Will Return to Socialize"

Adding Web 2.0 social features to their e-commerce sites may be a shrewd investment for merchants who want shoppers to return...

http://www.internetretailer.com

 

April 15, 2008

From MarketingVOX:

"Online Content, Ads Aimed at Young"

Only 19.9 percent of those 55 or older say websites are designed for people their age...

http://www.marketingvox.com

 

April 11, 2008

From MarketingProfs.com:

"How to Strengthen a Site via Title Tag Strategies:

Advanced Tactics"

Establish patterns, or style rules, for title tags before you begin changing them for two reasons:  Doing so will greatly simplify the process and it will be more consistent across the site...

http://www.marketingprofs.com

 

April 10, 2008

From InternetRetailer.com:

"Internet Merchants Turn to Analytics to Help Boost Conversion Rates"

The three areas in which leveraging analytic data is most important to online merchants:  Conversion was listed in the top three by the largest share of merchants, followed by shopping cart abandonment, and search marketing efforts...

http://www.internetretailer.com

 

April 9, 2008

From E-Commerce Times:

"Harnessing the Power of Cross-Channel Retail"

Cross-channel solutions allow retailers to redefine the customer experience, improve merchandising, overcome inventory challenges, capture lost opportunities, take advantage of real-time demand information and achieve operational efficiencies never before possible...

http://www.ecommercetimes.com

 

April 8, 2008

From InformationWeek:

"Online Retail Expected To Grow, Regardless Of Economic Climate"

The industry is expected to increase by 17% this year to $204 billion, with clothing, computers, and cars topping the list of sales categories...

http://www.informationweek.com

 

April 8, 2008

From DM News:

"In Perfect Harmony:  E-mail Works in Sync with Other Channels"

The goal of an e-mail campaign should determine which channels are used in conjunction with it...

http://www.dmnews.com

 

April 8, 2008

From InternetRetailer.com:

"Apparel and Accessories Top Category for Web Purchases"

Top five product categories, with number of purchases in millions, market share and average spend per buyer...

http://www.internetretailer.com

 

April 7, 2008

From eMarketer:

"The Growing Influence of Online Social Shoppers"

With social shopping sites, product blogs and online ratings and reviews, consumers have the means to communicate their opinions about products and companies to tens of thousands of other consumers at a critical point in the sales cycle - the beginning...

http://www.emarketer.com

 

April 3, 2008

From MarketingProfs.com:

"How to Strengthen a Site via Title Tag Strategies:

The Basics"

The title of a page is a key signal of what that page is all about.  If there are two or more pages with the same title tag, then search engines are likely to consider those pages to be the same...

http://www.marketingprofs.com

 

April 2, 2008

From E-Commerce Times:

"10 Simple Steps to Boost Search Engine Rankings"

Ultimately, your site is viewed by humans who hold the purchasing power.  Ensure that your Web site is easy to read and does not have any misspellings...

http://www.ecommercetimes.com

 

April 1, 2008

From The New York Times:

"Making Appointments for Doctor or Dinner"

Small businesses start using the Web as more than just an online brochure...

http://www.nytimes.com

 

April 1, 2008

From iMarketing News:

"Jewelry Retailers Sparkle Online"

There's huge growth in online shopping in the luxury goods segment, including jewelry...

http://www.dmnews.com

For the Archives Index, please click here

 

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